Concierge by HawkShift
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An AI shopping agent for your store. It finds products, answers questions and adds to cart.
Concierge helps shoppers find products by description or photo, compare options, check stock and manage their cart. It answers from your store policies and helps customers with their orders: tracking, plus cancellations, address changes, returns and refunds within your limits, once you turn them on. Shoppers chat in their own language and can message your team. You get analytics, Monday briefs and custom themes. Includes its own search engine and read-only MCP for ChatGPT and Claude.
- Find and compare products by description or photo with live stock checks
- Manage carts; track, cancel, change, return or refund orders within your rules
- Answer store-policy questions in many languages and draft messages to your team
- Review shopper analytics and Monday briefs; customize your widget theme
- Read-only catalog access for ChatGPT, Claude and other AI assistants via MCP
Languages
English
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 250 interactions/month
- Full catalog, subject to fair use
- AI search, photos & comparisons
- Cart, order changes & returns
- Analytics & Monday briefs
- Custom widget themes
- Free setup; no paid approval required
Starter · 50% off
$59 / month
50% off: $29.50/mo for 6 paid months, then $59/mo. Extras: $0.025/interaction above 2,000; $59/mo cap.
Features
- 50% off: $29.50/mo for 6 paid months
- 2,000 interactions, full catalog
- 30-day trial: 1,200 interactions
- AI search, photos & comparisons
- Cart, order changes & returns
- Analytics & Monday briefs
- Custom widget themes
- Read-only MCP for ChatGPT & Claude
30-day free trial
Growth · 50% off
$169 / month
50% off: $84.50/mo for 6 paid months, then $169/mo. Extras: $0.02/interaction above 6,000; $169/mo cap.
Features
- 50% off: $84.50/mo for 6 paid months
- 6,000 interactions, full catalog
- 30-day trial: 1,600 interactions
- AI search, photos & comparisons
- Cart, order changes & returns
- Analytics & Monday briefs
- Custom widget themes
- Read-only MCP for ChatGPT & Claude
30-day free trial
Scale · 50% off
$449 / month
50% off: $224.50/mo for 6 paid months, then $449/mo. Extras: $0.015/interaction above 15,000; $449/mo cap.
Features
- 50% off: $224.50/mo for 6 paid months
- 15,000 interactions, full catalog
- 30-day trial: 2,500 interactions
- AI search, photos & comparisons
- Cart, order changes & returns
- Analytics & Monday briefs
- Custom widget themes
- Read-only MCP for ChatGPT & Claude
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This app helped me set my store up, have a chat service for my customers and felt like it instantly had details about all of my products. It also is nice to use because it alerted me when I had items out of stock. I didn't think it would really help my insect store experience for my customers at first. However, I can communicate with my customers easily with it, give answers fast and it feels like I have a team to help run my insect store. Any who it works and I looked into a few other bots. This one gives a nice amount of turns for the price. I'm trying to implement it into a tarot card service right now on another site.
Thank you so much for the thoughtful review and support! We're really happy to hear Concierge is making it easier to manage your insect store, help customers, and stay on top of inventory. That's exactly what we built it for. We're also excited to hear you're bringing it to your tarot card service! If you ever need anything or have ideas for improvements, we're always here to help. Thanks again for being part of HawkShift!
Support
App support provided by HawkShift.
Resources
Launched
October 15, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store, custom data, Shopify admin, other data
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View customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment, returns
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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View custom data
Metaobjects
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View Shopify admin
Legal policies
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Edit other data
Publications of products on sales channels
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