Recensioni (109)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
26 ottobre 2020

We are using this app so that we can use Our Shopify website and continue to operate our brick and mortar shop. We were having trouble finding an app that could pull product from our website when purchases were made in store. We also currently were already using desktops (a mix of PCs and Mac) so this was a must! The app is working good so far. There have been issues to work through like any app, but we have been so extremely impressed with the support from the tech team and immediate attention we receive from them. I highly recommend this app not only for the app itself but the fantastic team behind it!

The Handmade House
Canada
16 giorni di utilizzo dell’app
ConnectRetail ha risposto 27 ottobre 2020

Thank you for the detailed feedback.
Yes, we have always been optimizing the app as a POS that is compatible with all devices.
So it's really nice to hear that it is actually helping you in terms of PC and Mac.
Please let us know if you need any help.

Data modifica: 14 dicembre 2022

EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update:
Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS.

Update: Discounts are not working at all, and your products just seem to disappear. Staff are completely incompetent and have no clue how to sort out these issues.

Gardenvale
Sudafrica
Circa 2 anni di utilizzo dell’app
29 giugno 2020

so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears

Tutus Kurniati Stage
Emirati Arabi Uniti
2 mesi di utilizzo dell’app
ConnectRetail ha risposto 15 settembre 2020

Thank you, Semyon, our special user and friend!

The whole ConnectPOS team will always be here whenever you need help!

15 settembre 2020

I used this app to sync the web stock and the retail stores stock.
100 % customizable and great costumer service. Highly recommend.

JAT Clothing
Messico
10 giorni di utilizzo dell’app
ConnectRetail ha risposto 15 settembre 2020

It's super sweet of you, Melissa. Thank you so much <3

Please take care of yourself and let me know if there's anything I can help.

4 dicembre 2020

The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.

Departure Thailand
Thailandia
16 giorni di utilizzo dell’app
ConnectRetail ha risposto 5 dicembre 2020

Thank you for the kindness and detailed review. We learned a lot from you, too. Let's stay in touch and grow together!

Data modifica: 17 maggio 2022

I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses
2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this.
3. It can not calculate VAT correctly
4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.

Barnstaple Equestrian Supplies
Regno Unito
2 mesi di utilizzo dell’app
23 febbraio 2022

Returns and exchanges are a BASIC function of a POS system. This shouldnt cost an extra $30 per terminal. The Shopify POS is trash but this one looks to have the exact same pricing scheme, so pass.

The Rivertown Inkery
Stati Uniti
Circa un anno di utilizzo dell’app
22 dicembre 2024

very good

PRISM ELECTRIC MOTORS
Filippine
Circa un anno di utilizzo dell’app
8 ottobre 2024

Great

Kink Store
Stati Uniti
5 giorni di utilizzo dell’app
7 settembre 2024

We are happy to let you know that your program can help us improve our store and team.

Club Luminaries
Thailandia
18 giorni di utilizzo dell’app