Conversagent AI Support & Chat
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I run an innovative business which results in A LOT of questions from my customers, but as a solo founder, I struggle to find the time needed to manage our customer support. Conversagent allows my customers to ask questions and chat to an assistant to confirm if our product is right for them, without me having to lift a finger. The best part about this app is the ease to install (takes a couple of minutes, at most) and the support team. They're always there to help if you have an issue and open to feedback to improve the app. Highly recommend!
A great AI assistant with ChatGPT responses, focusing solely on your store. It provides excellent answers based on the content of your website, without any unwanted information or nonsense! It can respond in various languages. Awesome. It is still very much in development, so it's getting even better over time. I have very high expectations for the future! Highly recommended to discover.
Thanks very much for the review and kind words!
We're a small family-run business with a fairly big product catalog, so anything that can save us effort is hugely appreciated, particularly around getting more visitor engagement in our online shop. Conversagent does a really good job at introducing each item and answering complex questions all on its own! It's super easy to set up and much better than anything else we've tried. The app has also been improving continuously since we installed it. Very recommended!
Thanks very for your review and glad that you found it so easy to setup and install. We have loved being a part of the Moose Girl shopping experience.
Conversagent has been a fantastic addition to our online toy store. With a friendly manner and relatable style of conversation, my customers can quickly and easily find detailed information about our store, products and shipping information.
The set up was easy with the guide easy to follow and we installed the app without any additional support. Highly recommended and very useful and timesaving inclusion in our shop.
Thank you very much for your review and kind words, we have loved being part of the STEAM Kids shopping experience.
Conversagent has allowed my to have an extra staff person who answers my customer questions. I love how intuitive the assistant is. It is not like I am completely talking to a robot. The addition of the emojis also added personality to the interactions. Definitely recommend this app to anyone.
Thanks very much for the review, it's great to see the app performing so well on your store.
Conversagent was super easy to set up and can answer any questions about our products or shipping/return policies. It picks up info throughout our site automatically and answers questions instantly. We're looking forward to seeing how this improves conversions
Thanks very much for your review! We appreciate the positive feedback.
Miss leading information given to the customer on chat which has cost us money unfortunately. Awaiting a response from conversagent regarding the problems.
Thanks for your review and for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience. We’ve responded to your support request asking for more detail about the conversation in question so we can properly investigate this for you.
Our team is committed to improving the experience for every store using Conversagent, and your feedback is an important part of that. Please don’t hesitate to get back in touch.
— The Conversagent Team
Easy to implement and get support.
Overall impressed with the Conversagent app!
We have tried other Apps, but this is the best solution for us.
It is a great asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your kind words! We're thrilled to hear that you're impressed with Conversagent. Our goal is to make implementation as smooth as possible while providing top-notch support, so it’s great to know we've hit the mark for you.
Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful!
Forget the Shopify INBOX app! This is the one to get instead!
Thank you for your great review! We're thrilled to hear the app is saving you time and that you're finding it easy to use—our support team is always here to help!
Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.
Thanks very much for your review and kind words!