Conversagent AI Support & Chat

I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.

Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner.

What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence.

Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base.

Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.

This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!

Using Conversagent for our Wine Store has been a game-changer! The accuracy and quality of advice it provides to our customers are remarkable, and they've expressed their love for it. The support team is exceptionally friendly and always ready to help. If you're in need of an AI-powered Chat Bot, Conversagent is an absolute must-have!

This app was exactly the solution I was looking for to enable an engaging customer experience through our website. The ability to customise and train your virtual assistant while getting constant data on user engagement is invaluable.
The team behind the app have been amazing from first contact through install and helping us mould our virtual assistant to suit our needs.
It has definitely helped engagement and also a lot of fun to play with when customising!

We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about.

The service and support level is great, the team are always available to help and guide you, particularly as this was new to us.

I can see the value it adds to our business my having this available

Thanks

Jason

I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here

Really helpful app almost right from the download. We added some more rules and knowledge and really haven't had to worry about much since. It answers questions well, makes good product recommendations and we love that it can plug in on the product page where we want as well as being a bot in the bottom right corner on all the pages. It has definitely helped with our conversion rate.

Having an AI assistant from Conversagent provides a friendly, helpful and immediate way for my customers to have their questions answered. It has editing controls that allow me to adjust the tone of voice and responses, so that it represents my brand.

Great app to help with customer service online. It makes the customer's experience a lot more interactive and is really helpful answering customer questions immediately instead of them having to wait for a human response. The team have been super helpful and listen to feedback, always looking for ways to make the app better. Love it so far! Fully recommend for online stores.