Convi: AI Helpdesk & Chatbot
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For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge.
The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first.
- Answer customers' questions instantly using AI trained on your store's own data.
- In Shopify Sidekick, fix unanswered questions and conflicting answers with FAQs.
- One Assistant across chat, WhatsApp, Instagram, Messenger and email.
- Let AI handle first-line support; escalate complex issues to your team's inbox.
- Support your global customers by chatting in multiple languages automatically.
Indeholder tekst, der ikke er oversat
Sprog
Engelsk, Hollandsk, Spansk, Fransk, Italiensk, Portugisisk (Portugal), Portugisisk (Brasilien), og Tysk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Kundekonti
- Shopify POS
- Shopify Flow
- Shopify-administrator
- Gorgias
- Klaviyo
- Messenger
- Zendesk
Kategorier
Beskeder i realtid
Automatiske svar
Kanaler
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Startup
$19 om måneden
Funktioner
- Apply first: For eligible stores only
- 50 conversations every 30 days
- AI chat, search and FAQs
- Product recommendations
- Order tracking
- Handover to your team
- Trained on your store and FAQs
- Revenue analytics
7-dages gratis prøveperiode
Starter
$49 om måneden
Funktioner
- 100 conversations every 30 days
- Everything in Startup, plus:
- AI support by email
- Order cancellations, address changes
- Lead capture synced to email marketing
- Restock alerts, subscription Integration
- Remove Convi branding
7-dages gratis prøveperiode
Pro
$149 om måneden
Funktioner
- 500 conversations every 30 days
- Everything in Starter, plus:
- AI on WhatsApp, Instagram, Messenger
- Voice chats and photo questions
- Email from your own domain
7-dages gratis prøveperiode
Premium
$449 om måneden
Funktioner
- 2,000 conversations every 30 days
- Everything in Pro, plus:
- Team members with roles
- Public API access
7-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (13)
Convi augmente les conversions sur notre site.
Les posent énormément de questions et l'IA répond et guide les utilisateurs dans leurs choix de produits, a obtenir des réponses sur les caractéristiques des produits, ainsi que des questions plus générales.
Nous avons plus de 200 conversations chaque jours
Je recommande cette appli
HI, I had such a great experience getting my AI assistant set up on my website! The team was incredibly helpful, knowledgeable, and patient throughout the entire process. Honestly, without their help and expertise, I’m not sure I would have been able to get everything set up properly on my own.
Everything is now fully set up and working beautifully, and I’m so excited about what this adds to my website. My customers can now ask questions and get help in real time, which makes their shopping experience so much easier.
I truly appreciate the support I received throughout the setup process and would absolutely recommend them to other business owners. Thank you for making the entire experience so easy! -Christina
Excellent!!!!
Support
App-support leveres af Convi.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
26. juni 2025 · Ændringslog
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .
Se kundedata:
Følsomme data, enheds- og aktivitetsdata
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Følsomme data
Navn, mailadresse, telefonnummer, fysisk adresse
-
Enheds- og aktivitetsdata
Geolokation, IP-adresse, browser og operativsystem, browseradfærd, cookie med klient-id
Se data om medarbejdere og bidragydere:
Butiksejer, blogbidragydere
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
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Blogbidragydere
Mailadresse, IP-adresse, browser og operativsystem
Se og rediger butiksdata:
Kunder, produkter, ordrer, rabatter, markedsføring, butiksanalyse, Webshop, tilpassede data, Shopify-administratorpanel
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Se kunder
Browseradfærd, kundedata
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Se produkter
Lagerbeholdning, produkter, kollektioner
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Rediger ordrer
Al ordrehistorik for de seneste 60 dage, ordreredigeringer
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Rediger rabatter
Rabatkoder og kampagner
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Rediger markedsføring
Markedsføringshændelser
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Rediger butiksanalyse
Webpixels
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Rediger Webshop
Sider i webshop, Sider i webshop, tema, scripttags til webshop
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Se tilpassede data
Definitioner af metaobjekter, metaobjekter
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Se Shopify-administratorpanel
Juridiske politikker
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Se andre data
Landestandarder, oversættelser
Flere apps som denne
Opfylder vores højeste standarder for ydeevne, design og integration. Få mere at vide Åbner i et nyt vindue
