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I recently switched over from "C***er" discount app to this app. This app has significantly more useful features, greatly improved load speed on my checkout page, custom links with the discount embedded and the list goes on. Support also helped me transition from the previous app I was using and deployed the new one within minutes. Great product, reasonable price, lots of awesome features, highly responsive and knowlegable support. A must-have if you're looking to stack discounts. If you're thinking about switching from a competitor's app, do it right now. Seriously go do it right this second and thank me later.
Awesome app and even awesome-er (my word) customer service! I previously used Stackable which is a very good app, but is was not compatible with many of the apps we were using (Upsells, pre-orders, and a few others). We also had issues with coupons applying at Shop Pay checkout, or customers being unable to checkout altogether!! However, this app works great with ALL our apps, and the customer support made customizations to our store immediately upon installation. That was extremely reassuring because no store wants customers claiming multiple discounts while in setup mode. I am so grateful I found it and highly recommend!
Good day everyone. I will go straight to the point, this is one of the best apps if you want to offer multiple discounts to your customers. The system works really easy and fast. There is a lot of functions that you can adjust to your ideas or specific customers offers. Integration is seamless with design matching abilities. Support is incredible, if there is a problem it will be fixed on the spot. Our company tried other solutions but when we found this one there is nothing better on this market. Shopify should learn from them. Btw, this system works amazing with CreditsYard - Store Credit system they did too, definitely offer both systems.
We were looking for an app that could give us the chance to offer free gifts to our clients, discounts combinations and stacked discounts, all from a coupon field directly in the cart, mainly because Shopify only give us the possibility of 1 single coupon code that can be applied just until the client has reached the checkout (which is not good at all). This is one of the reasons a lot of potential customers drop their purchase and stay just as "Cart Abandonment". Since I installed the app for a trial, the customer support from Mostafa has been amazing and has solved absolutely all of my questions and also helped me customize the app for some uses I needed to be shown into my website. I can say thank you for developing such and amazing app. But not just that, also they are constantly receiving suggestions from us (the merchants), to include into their next updates, and that way, keeping the app growing more and more, and giving new and better features. This is a priceless and a must have... THANK YOU.
I absolutely love this app so far, and the customer support I received from Reem!
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I think this app is really easy to use, and requires only a few minutes to set up. It worked with my theme perfectly without contacting support, HOWEVER, I wanted some modifications to get the 'Discounts' text box to appear in a custom location on my theme, so I reached out for support to see if it was even possible. For reference, I reached out to customer support around Noon in the USA. I mention this because a lot of the times I will reach out to customer support for other Apps in the middle of the night to get help during the developer's [oversea] business hours. Either way the timings work for me, but I know this is a deal breaker for some people who only work during their own business hours.
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I used the Chat feature to get in touch and got a response within a few minutes, and overall it took about 30 minutes to get everything placed exactly where and how I wanted it. I personally thought this was super quick service since I was asking for extra customization to my theme. I also loved that I didn't have to give special permissions in my user settings or have to go through extra little loop holes to get customer support as I have with other apps in the past.
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PROS: This app does exactly what it says, is easy to set up, and great customer service that is speedy. You can apply how many codes you want to work together, which codes shouldn't work together, and most importantly for me, it allows for codes that are auto-generated by other apps without having to type them all in. This is handy for loyalty reward coupon codes that customers may get.
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CONS: I think the trial period should be more than 3 days, to ensure there are no hiccups, allow for shop owner's customers to give some feedback on their experience using the features, or to allow for more customer support time during trial stages. I would prefer 2 weeks of a trial period.
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Thank you Reem for the excellent customer support, and I am excited for my customers to finally get to use multiple discount codes.
We misunderstood the app's developer. It was the customer abusing the coupon rebate. The apps is safe to use
Highly recommend it; one of the best support I've seen on a Shopify app! I got fast replies through their chat, and they helped me customize the look of my cart.
Hi, After 15 days of installing this app, still not being able to use the features of this app.
The customer care support of this app is the slowest in the world, When you chat with them it almost takes them 10-15 minutes to reply back. We cannot sit for the full day to sort out issues.
VERY BAD SUPPORT!! WILL NOT REFER NOR SUGGEST ANYONE TO INSTALL THIS !
UNINSTALLING IT ! WASTED MY MONEY
Hi there,
Thank you for your review!
However, You have been waiting not more than 15 minutes before we got back to you by which you decided to leave a one star review.
After we apologized for the wait, we immediately customized the app to your requests because we wanted to have a happy customer, as that is what we always want, to help customers.
We try our best to help everyone as fast as possible, and from the other reviews you can see we do a pretty good job. But at the end of the day we are human beings too, in a different timezone, we are not around 24/7.
Thanks
- Excellent support
- Easy to use logic for setting up both automatic and code-based discounts
- Intuitive process/flow for customers
- In Shopify Discounts back-end, this app logically-names summary codes (auto-generated names) which make it easy to track codes applied to order #s
Great app! Solves discount and free shipping issue. Customer support very helpful and quick to respond.