Tevello Courses & Communities

Hi Candle Pearls,

My name is Or, and I’m the founder and developer of Tevello.

Thank you for your feedback, and I’m truly sorry for the confusion.

Tevello does include a free plan, but it’s currently only available for development stores, as noted in our pricing section on the App Store listing.

For regular stores, we offer a 14-day free trial with full access to all features so you could try it out and see if it’s a good fit for you and your business.

To clarify, a development store is a term set by Shopify when a Shopify Partner is building a store for a client or for testing purposes.

Shopify doesn’t charge for those stores until they are transferred to the client, so we’ve followed the same principle by making Tevello completely free for development stores too.

We’ll definitely take your comment seriously and look into making this distinction even clearer in the listing.

If you’d like help setting up a development store or have any other questions, please feel free to reach out at anytime. (I personally handle all support)

Wishing you great success with your store,

Or.

Hi, thank you for using Tevello.

My name is Or, and I'm the founder and developer of Tevello.

I'm sorry to see this, and I'd really like to understand what went wrong.

I've tried reaching out to help but haven't heard back yet.

If anything isn't working for you, or there's ever anything I can do to help, you can contact me at any time at support@tevello.com and I'll do my best to make it right for you!

Thanks,
Or.