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Crate looked promising on paper, but in practice it has been unusable for us.
We contacted support with full details of the failures and our questions and have received no response.
We were prepared to use Crate as our warehouse system and had already created our warehouse, zones and bins, but we cannot risk live inventory with an app that fails during setup and provides no timely support when something this important goes wrong.
At present I cannot recommend Crate for a serious Shopify catalogue or live inventory operation.
Thank you for your feedback, and we sincerely apologize for the delay in getting back to you.
We were working on improvements to better handle the sync-related issues you experienced. We would really appreciate it if you could give us another opportunity to address this and try the app again.
Your feedback is important to us, and we’ll be happy to assist you if you face any issues during the setup.
Nice and useful
