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The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.
I installed the app, but had issues with creating and deleting projects and products. I tried both Firefox and Chrome and ran into the same issue. I would not recommend the app at this time.
theprintspace's automatic print fulfilment system has proven to be an invaluable service, that enables us to run a high volume print store efficiently, with glowing customer feedback. It simply wouldn't be possible for us to manage our print store without them.
Huge thanks to the highly professional and dedicated team at theprintspace.
so far so good and keeps getting better! been working with the guys from theprintspace for years and what's nice about them is that they keep updating and improving alongside the photo-industry and clients' needs.
I use this app to fulfill all my print orders on my website. Creative Hub have always produced great results in very fast print and dispatch timescales, both in the UK and Globally. My customers often remark on the high quality of the prints received. I'm delighted with the service I get from Creative Hub
Nice idea. We'd dearly love it to work. But it doesn't work properly. The print quality is very good and people in shipping are great. And they always respond to queries. But the app can be very frustrating and very very very time consuming. To make it work we need three tabs open and to flick to and fro. We'd welcome any suggestions for reliable, high quality alternatives...
Sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.
We have been using this app for many years now and it is fantastic. It has allowed us to add multiple print runs to our shop. Beforehand we would have to pay out £400+ for a print run of 50. Now we can set up as many prints runs as we like with absolutely no money up front. The prints are museum quality and the COAs are produced beautifully. The packaging and service is 5 star too. We now have a stream of revenue that couldn't have existed without the Creative Hub. We would high recommend it to anyone!
I've been using creativehub for over a year now, it does an amazing job for artists who want to sell their work, print it, and send it to customers.
Quality at The Print Space is their major priority, and I have nothing but thankful clients when they receive their print at home.
Over the course of the year, I have experienced ups and downs using this app, however, customer support always has solved my situation, they are incredibly helpful. In truth, they are always improving user experiences and as every progressing business, there will be breaks.
Definitely, a way to go in Art printing and selling if you need a lab for your work.
I am very frustrated with Creativehub. The new shipping prices are exorbitant. I find it an impertinence to charge almost 30.00 € for a delivery of less than 500gr within Europe and then tip you to offer free delivery in your store. How can you make money with it, especially if you are not yet so well known and can not charge high prices for your art? I have never experienced such high shipping costs for anything I've ordered within Europe. In addition, certificates for limited editions come without authentication holograms although this is described on the certificates. After contacting customer service, they said that there are none available at the moment. I would expect at least to be informed about that or that the text on the certificates will be corrected, so that customers do not complain when getting their artworks.
Hi Matthias, I am sorry to hear you are disappointed. Please allow me to clarify some incorrect remarks:
Our dropshipping shipping costs to Europe are between €6.95 - €15.00 for print only orders - this is a flat rate regardless of how many prints are in the order. For framed items, shipping costs to Europe starts at €14.13 going up to €91. Please keep in mind this accounts for delicate wood frames with glass sized at 841x1189mm. These need to be very well packaged as they are fragile oversized items. All frame deliveries are also shipped via DHL express courier arriving in 1-3 days.
If you need help pricing your artwork to help account for shipping costs check out our help centre article here: https://www.theprintspace.co.uk/help/knowledge-base/how-to-price-your-online-art-prints/
My best
Zach
This app works a treat on my shopify art store. It is so easy to use and wonderful help when needed! I can't recommend the beautiful people of Creative Hub enough!