CJdropshipping: Much Faster

Five-Star Experience with CJ Dropshipping and Agent Emilly!

I’ve been working with CJ Dropshipping to build my brand, and the support from my agent, Emilly, has been outstanding. She went above and beyond to verify my custom packaging settings, ensured my test order was manually inspected at the warehouse, and resolved every query quickly and efficiently.

The fulfillment speed and dedicated service make CJ the best partner for scaling an e-commerce business. Huge thanks to Emilly and the entire CJ team for their dedication and professionalism!

CJ is one of the best platforms to find good products to your online shop. I've been using it for over two years now, and it is great.

I sent to the china warehouse product to ship i wanted to try thier services they cant find my product this was bad services i asked the agent he said he is buys he cant help so please be away from this business they will not help any business to up your product will got stolen you cant find human to talk with

Unresolved inventory loss and unexpected additional charges

I have been working with CJdropshipping since 2022, but my experiences have seriously affected my trust in their service.

Before 2025, I purchased jewellery worth approximately $80 to keep in my private inventory. At the beginning of 2025, that inventory was removed without any notification or email. I only discovered this a few months later. I had always paid the fees requested by my agent, so I still do not understand why my jewellery was removed.

Despite repeatedly raising the issue and requesting a refund, it remains unresolved. My assigned agent has changed several times during my attempts to resolve it, leaving me explaining the same situation repeatedly without receiving a clear explanation or my money back.

More recently, after paying the displayed price for a customer’s ring order, I received a ticket requesting an additional $23.50. Unexpected charges after payment affect my profit and my ability to provide a reliable service to my customers. Product prices should be checked and updated before orders are placed.

These experiences have made me reluctant to purchase stock and leave it in CJ’s warehouse. I would like CJ to properly investigate my missing inventory, refund the amount owed, and improve its communication and pricing accuracy. After working with them for years, I expected better accountability and support.

CJ Dropshipping has proven to be the worst supplier I have worked with. They clearly do not care about their clients or our businesses.

First, order processing takes far too long. Even worse, even after an order is marked as "shipped," you have to manually check each tracking number one by one because half the time they haven't actually dispatched the item.

To make matters worse, if you need a refund for their mistakes, you are forced to go through a dispute process that takes weeks—sometimes even months. You literally have to beg for your own money back.

They do not take the dropshipping business seriously. Absolute embarrassment of a supplier. Avoid them at all costs.

I'm really satisfied with the services given by Tim who is my private agent from quite a while now.
From sourcing to customer support, Tim is been covering all the aspects which we really need to grow business from scratch.
Considering my options very carefully, Tim's is delivering the result that I expect in the fastest and reliable possible manner from shipping to pricings,
I'm looking forward to keep working with him.
Thanks to CJdropshipping for the support.

I am very happy with the support I have received from CJdropshipping, especially from my personal agent, Enid Dong.
Enid is incredibly kind, professional, patient, and always willing to help. She has supported me with my Shopify store, shipping methods, tracking numbers, and order management.
She takes the time to explain everything clearly and always tries to find the best solutions for my business.
As a growing e-commerce business owner, having someone as dedicated and supportive as Enid means a lot to me.
Thank you so much, Enid Dong, for your outstanding support, kindness, and dedication. I truly appreciate everything you do!
Highly recommended!

1-Star Review — Extremely Disappointed with CJ Dropshipping

As a small business owner just getting started, I really wanted CJ Dropshipping to be a reliable partner, but unfortunately, my experience has been extremely disappointing.

Shipping times are far too slow. If the current shipping time is considered an improvement from what it used to be, that is honestly concerning. Slow shipping can seriously hurt a small business, especially when customers expect reasonable delivery times.

The U.S. warehouse option for clothing is also misleading. Products may show an option to ship from a U.S. warehouse when you're listing them, but the U.S. warehouse does not necessarily carry the same product. This makes the option feel almost useless when you're trying to provide customers with faster shipping.

Even ordering samples has been unnecessarily slow. As a new business owner, I need to be able to test products, inspect quality, create content, and make informed decisions without waiting an unreasonable amount of time.

The biggest issue is that a dropshipping supplier is supposed to help a small business grow—not create additional obstacles that can damage the customer experience and the business's reputation. Long shipping times, limited U.S. inventory, and slow sample delivery can be especially damaging to a business that is just starting out.

Because of this experience, I will be looking for another dropshipping service. I cannot build my business around a supplier that cannot consistently support the shipping and product needs of my customers.

I would strongly encourage other small business owners to do their research and carefully test CJ Dropshipping before committing to them. What may seem like a convenient option initially can become a serious problem once you're trying to actually run and grow your business.

Small businesses cannot afford to have their reputation damaged by unreliable fulfillment.

Excellent customer service! Connie was very helpful, friendly, and professional. She responded to my questions and helped me get the product photos I needed for my online store. I really appreciate her support and quick assistance. Thank you, Connie, for your excellent service!

I’ve had a great experience with CJ so far. The platform interface is extremely straightforward, well organized, and easy to use.

A special thanks to Cisco Fu, my personal agent, who has been actively helping me with everything since day one and has always been responsive and supportive. I’ve also had an excellent experience with Elara Liu from customer service, who has been very helpful and attentive whenever I’ve needed assistance.

Great platform and great support team. Highly recommended!