CJdropshipping: Much Faster

I am very happy with the support I have received from CJdropshipping, especially from my personal agent, Enid Dong.
Enid is incredibly kind, professional, patient, and always willing to help. She has supported me with my Shopify store, shipping methods, tracking numbers, and order management.
She takes the time to explain everything clearly and always tries to find the best solutions for my business.
As a growing e-commerce business owner, having someone as dedicated and supportive as Enid means a lot to me.
Thank you so much, Enid Dong, for your outstanding support, kindness, and dedication. I truly appreciate everything you do!
Highly recommended!

Five-Star Experience with CJ Dropshipping and Agent Emilly!

I’ve been working with CJ Dropshipping to build my brand, and the support from my agent, Emilly, has been outstanding. She went above and beyond to verify my custom packaging settings, ensured my test order was manually inspected at the warehouse, and resolved every query quickly and efficiently.

The fulfillment speed and dedicated service make CJ the best partner for scaling an e-commerce business. Huge thanks to Emilly and the entire CJ team for their dedication and professionalism!

I’ve had a great experience with CJ so far. The platform interface is extremely straightforward, well organized, and easy to use.

A special thanks to Cisco Fu, my personal agent, who has been actively helping me with everything since day one and has always been responsive and supportive. I’ve also had an excellent experience with Elara Liu from customer service, who has been very helpful and attentive whenever I’ve needed assistance.

Great platform and great support team. Highly recommended!

Soya and CJ have been amazing for me as I've moved into pre-purchasing inventory. All the questions and additional specs I asked for from potential suppliers they were able to get for me as well as great pricing and MOQs too.

This has made product sourcing and order fulfillment much easier for my store. I really like how simple it is to find products, import them, and keep orders synced without having to manage everything manually. The sourcing options are extensive, and the fulfillment process saves a lot of time. Overall, a very practical solution for running a dropshipping store efficiently.

Excellent support experience. I had an account issue that was holding up
paid customer orders, and Vject Wang and Connie Jin resolved it within a
couple of hours instead of the couple of days I was told to expect. Connie
kept me updated the whole time she was working on it, and Vject followed
through quickly. Genuinely appreciated the speed and the communication when
it mattered most.
Special mention to Linda Feng in customer service.

I run a small store and hit a supply issue where several orders were
sitting unshipped. Linda didn't give me a scripted answer — she
explained how the fulfilment process actually works end to end, why
the delay was happening, and what the real timelines were. That one
explanation told me more than a week of guessing.

She was equally straight about private inventory: no MOQ, 90 days free
storage, and honest that stocking up takes the same 3-5 days rather
than pretending it was instant. She could easily have oversold it. She
didn't.

When she couldn't answer something herself, she raised it with the
right team instead of leaving it with me, and told me plainly how long
it would take.

Clear, honest, and follows through. Linda made a difficult situation
manageable.

Elara and the team have been great; anytime I have issues or problems it is solved. Also, the customers have not complained about product quality leading to not a lot of returns, so I do recommend this app.

Working with my private agent Tim has been a wonderful experience! He’s gone above and beyond to help me sort out multiple‑order & sourcing issues. Great Dropshipping App with reliable customer service, I’m really satisfied.

Hello,
I am really happy with the work CJ is doing; the agents are attentive and very optimistic, and above all, they are warm and friendly. It was a bit of a struggle at first—sometimes there’s a wait after making a request—but they always manage to handle things with tact and enthusiasm! I really enjoy working and collaborating with them; I hope they keep helping out and stay ready for action every time! Wishing them all the best!

We've been working with CJdropshipping for 5 years now, and our agent Enid Dong has been fantastic to work with. She's quick to respond, proactive about flagging issues before they become problems, and always finds solutions for tricky order situations (address issues, resends, tracking delays). Communication is smooth and professional, and it's clear she genuinely cares about getting things right for our customers. Highly recommend working with her if you're setting up your CJ account. Thanks Enid!