レビュー (15)

総合評価
3.6
評価レベルごとの件数
  • 評価の47%は5つ星です
  • 評価の7%は4つ星です
  • 評価の7%は3つ星です
  • 評価の13%は2つ星です
  • 評価の27%は1つ星です
2026年6月27日

We are a wholesale focused business who wanted to charge a retail fee on retail orders through the POS and this app works perfectly. Had an issue where the fee stopped working one day and the customer service team was able to resolve for in about 5mins. Would def recommend this app for simple extra fee charges

The Jewelry Manor
アメリカ合衆国
アプリの使用期間:9ヶ月
Merchbytesが返信しました 2026年6月27日

Thank you so much for your review! Happy to help!

2026年3月25日

So far this app is doing what we need in our POS system. This is the most affordable app too, so you don't have to hesitate to pull the trigger. I had an issue today while making some adjustments and testing and reached out to their support team to receive IMMEDIATE response and assistance. It ended up being an issue on Shopify POS's team side, not even the app itself, though they found out and relayed the info and instructions to me. Fantastic support, I can't thank this app's team enough. My company saved $350 by passing the credit card surcharge onto customers just this past weekend at a pop up event. Well worth their $1/mo subscription. Thanks Feesly!

Grip Royal
アメリカ合衆国
アプリの使用期間:7日
Merchbytesが返信しました 2026年3月25日

Thank you so much for the kind words! Happy to help!

2026年2月23日

This app has saved me hundreds over the past year. Very useful, never had a problem with it.

Generations flowers & gifts
カナダ
アプリの使用期間:約1年
Merchbytesが返信しました 2026年2月23日

Thank you so much for your review! Happy to be useful!

2024年11月2日

Saved us over $5,000 in fees in the first year. Thanks a bunch MerchBytes

Braeheid Gardens Ltd.
カナダ
アプリの使用期間:1年以上
Merchbytesが返信しました 2024年11月3日

Thank you so much for your feedback! It helps us to improve the app. Have a wonderful day!

2024年9月20日

When the application works, it works great. The only issue I have with the application itself is that it calculates the fee before tax, and my merchant charges us after tax.
There have been times when the system goes down. It can be frustrating, but usually it only takes contacting the help center and they are quick to investigate and fix the problem.

SR Mulch & Grinding, Inc.
アメリカ合衆国
アプリの使用期間:12ヶ月
Merchbytesが返信しました 2024年9月22日

Hello! Thank you so much for your feedback! Unfortunately, sometimes Shopify POS may not work because of problems on the Shopify servers, and our app becomes unavailable too :(

As for the fee calculation, yes, it’s one of the current technical limitations There is no way to put it after the tax, so we await the next Shopify POS updates that bring such an option to implement other fee types. And, your review helps us to prove to Shopify that merchants really need such fees. Thanks again!

2024年8月7日

I would love to give this app 5 stars but the app was working just fine and doing exactly what I needed it to do last week but now today it is not working at all. I have reached out to get support but am losing money with every transaction since I cannot add the proper fees.

The Farmhouse
アメリカ合衆国
アプリの使用期間:3ヶ月
Merchbytesが返信しました 2024年8月10日

Hello! Sorry for the issue you faced recently. Many Shopify apps were affected by the latest Shopify POS update, including ours. Could you please check your spam folder? We tried to reply to you ASAP, maybe our mail went to spam.

Now, Shopify POS started working correctly with third-party apps and we want to check if it also started working for you.

Sorry again for that situation, we are trying to do as many as possible. I hope it won’t happen again.

2024年5月31日

Giving it 5 stars because it's the only method that works that we've tried so far, to add credit card fees on POS. Yes we would also love it if it were automatic -- if the person working the checkout forgets to push the button, we just have to eat that fee. But the developer has stated they can't do that because Shopify has to update/change something first. Also noting that we ONLY use POS so I'm not sure what we would do if we were to need this with a "regular" ecommerce website.

Lowney's Landscaping Center, Inc.
アメリカ合衆国
アプリの使用期間:約1ヶ月
Merchbytesが返信しました 2024年6月1日

Hello,

Thank you so much for your review! Yes, we really look forward to today’s restrictions being removed in future versions of Shopify POS. We will definitely implement the automatic fee-applying feature as soon as it becomes technically possible.

As for the website support, we are working hard to publish that update in the near future.

Thanks again!

2025年12月23日

App is very buggy and will triple charge your customers and cause major problems for your brand. Move on

McAllen Perfume Shop
アメリカ合衆国
アプリの使用期間:3ヶ月
Merchbytesが返信しました 2025年12月24日

Hello! Can you please contact us at contact@merchbytes.com? We will be happy to assist and help you with configuring the app! Thanks!

2025年5月27日

The app works as promised and the support is very quick and professional.

Fehrenbach Black Forest Clocks and German Gifts
アメリカ合衆国
アプリの使用期間:29日
Merchbytesが返信しました 2025年5月28日

Thank you so much for your review and your kind words! It really means a lot to us.

2024年11月4日

Super grateful for fast service. Haven’t needed it much, but when I do, they respond quickly to resolve the issue! Any small biz owner needs that fast response time! Thank you! Totally recommend!

Farm & Ranch Candle Co.
アメリカ合衆国
アプリの使用期間:5ヶ月
Merchbytesが返信しました 2024年11月6日

Thank you so much for your feedback and your warm words! Our team is always happy to help!