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I had an issue with uploading some information. I put a query out to the customs field team who responded straightaway with clear instructions.
All sorted and saved me hours in time. Really happy with the App and customer services
We've had this app installed for a few years now and recently upgraded to the paid version and it is 100% worth it! Great service support, we had an issue with our banners and Kenny at support helped us out and fixed it up in no time.
Custom Fields is a good solution if you work with Metafields and many products which you often dublicate. I would love if the Google Custom Fields App would be add directly to the Shopify Product Grid but this is most certainly not possible.
This app is a game changer. It's such a miss on Shopify's part that they don't support custom fields. So, John C and his team at Bonify have written an amazing app that lets store builders create all the custom fields they need. Thank you so much!!
David
This a highly important app that I use on a daily basis. Honestly, it should be native to Shopify already, but this is just perfect. Also, I have to mention that their support is incredibly responsive and helpful, which is all-too-rare among many other app developers...
I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.
Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.
We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co
Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)
I used Custom Fields to set up all my Attributes from Magento 2. There is a learning curve, but once I got that down, it was pretty straightforward. You can export your data, make changes, and import it. The support has been fantastic and answered all my questions within a few hours.
APP developer has helped me a lot throughout the process. They have solved all problems we have on width, length, alignment of the APP etc. They are really helpful and quick to response (within 1 working day). Also, the APP works well on our product page. I would recommend to all of you.
The app is great and is very helpful. I was able to add many fields that were not available to me prior. I had one issue of the fields no longer working and Kenny and Patrick were very helpful and went above and beyond to help me rectify the problem. Highly recommend this app - inexpensive and very handy!
We've used a couple of metafields apps, but this one is the best so far. The ability to edit metafields within the Chrome browser extension is awesome. They have even taken a feature suggestion I had a few months back, and just implemented it with a new update they released. Super fast and helpful support!