Infinite Options

I downloaded this app so I could provide a drop down menu for my customers. I’m not the best with technology, so I struggled to get it added to my site. I contacted customer service and ABBY S saved the day! It’s SO NICE communicating with an actually human being vs an automated response. Top notch customer service is a HUGE plus on top of the app doing exactly what I needed it for!

I was very hesitant to give this app a try as it is free. I read the reviews and I gave it a shot. To my surprise, the app works well and the support is very helpful. They have a video tutorial and documentation to help with installation. They offer an installation service that is only $20 (one time charge) if you have difficulty installing it yourself. You can't really ask for more.

Fantastic. It's a tiny bit more expensive than the other app i was using, but its perfect. The last app i used didn't always show the custom text field i needed, which meant i lost the sale. So paying the little extra is totally worth it. The app looks great, and the support team is one of the best. My support rep Abby in particular, was incredibly helpful. Certainly reccomend this app.

This is seriously the best app ever! It has help me in all the ways possible and their support team is also great!!!!! I us it so my costumer can personalize their product (in this case it is pajamas) and write notes in each on (ex. can you do it in pink color please) and to add ons to each order so i can "super size" each product and sell even more!!!! DONT DOUBT EVER on getting this APP!!

I've worked with multiple members of the team now for some customization options we needed for our theme and they were all very quick to respond and flawlessly completed the updates we needed! This app is an AMAZING addition to our store, as we have a couple of fully customizable options with a variety of options. Being able to create custom swatches was also an amazing bonus for our products!

Five stars first and foremost because of customer service. Wow! I installed the app (which seems to be the most downloaded app on Shopify for product options) and didn't bother to read all the instructions. Ran into some technical problems and had no idea what to do. A quick live-chat with Matt at Infinite Options resulted in him fixing the issue himself within 2 minutes. Now it looks perfect!

So far, we have had a good experience with Infinite Options. I've recently needed to make some changes to how some things were displayed to customers in their cart, and when I reached out to support I got a really quick response and a quick solution, which I really appreciate.

As far as the app goes, it allows us to customize products and we haven't experienced much, if any issues at this time!

Exactly what I was looking for to add easy customization to our product options for our customers. Alan at ShopPad was extremely courteous and willing to setup our requested needs for several product pages. His response was timely and changes were promptly made. I highly recommend this app if your needs exceed the Shopify Variant limitations. Great company, valuable app, top notch customer service.

Definitely recommend the app and their support!
I have only made one custom set with this app, but I definitely plan on slowly adding more with it.
The app didn't work exactly as I wanted with my shop theme, but app support was able to provide a fix in a short turnaround time. Support was incredibly helpful and responded quickly especially considering my emails were sent during daytime in Australia.

This was the only app we found that would put the customization information in the Order, the customer's Order Acknowledgement email, and the Fulfillment Request email to drop-shippers. The set up service was well worth the $20 as well. It would be nice if there was an option to limit options to a single variant of a product, but ShopPad's technical support was good and showed me a decent work-around.