Infinite Options

I have joined for less than 2 weeks, met a few problems but the team behind Infintite Options not only understood my problem well, the response was quick and instruction was clear. I am glad to have turned to IO to simplify my work process. Thank you for helping me!

I used this app to add embroidery options and gift wrap to our website. It was great because when I needed help they jumped in right away and amended the options. It is easy to use, offers everything you would need for monogram and embriodery etc. and the support is excellent. A++++

I've been using this app for over a year and have loved it. I did run into a little trouble when converting my store over to a new theme but after contacting the team they resolved my issue overnight and went above an beyond to make sure the design fit my new theme. I am beyond happy. Thank you again!

Love the ease of this app, but at least one or two times per week, we are getting orders coming through where the values selected (or the default values) are not coming through on the order. This has been happening now for 4-6 weeks. Support button in the app is not working either.

If that bug is fixed, it would be 5 stars.

All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side. Nobody is answering the email. We are already looking for replacement.
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It took about 3 hours for support to answer. All fixed now. Still lost some money, but thanks for help.

I used this app initially to allow us to add colors and other variants that don't change the price, avoiding Shopify's 100 variant option. Infinite Options was incredibly easy to use and setup, and we now also use its add-on item option, which has significantly helped to increase our average order price!
Great app, definitely one of my top 5 apps.

I switched from another app - where I ran into some problems that bothered me - to this, and and I do not regret it at all. Works a lot better, fits into my theme seamlessly. I installed myself, but I ran into two small problems with the layout and the support helped me immediately, effectively and free of charge. Initially I was not very keen to dish out the monthly fee, but boy, it worths every penny.

I use this app to help me offer custom colour combinations across multiple variants. It allows me to offer pre-orders, which would not have been possible without this app.

I installed the app by myself quickly and easily, but noticed an error in the cart. I messaged the page, and they responded and fixed the problem instantly. The service is fast and simple, and the app makes my life easier. Thank you.

I've been using this app for a year now and it has been flawless! I had an issue that turned out to be unrelated to the app, but they were really nice to help me figure it out and my problem was solved. The tech support person, Matt V, was easy to work with, friendly, and also really funny. It was a great interaction overall and it made my day to have this fixed! Thank you, Infinite Options! We appreciate you!

Love all of the features to Infinite Options and how they are so easy to integrate into our website. We opted to upgrade to the new conditional logic and I couldn't be happier with it so far! Even better than the app itself is their customer service. I have yet to come across a question that they don't have a quick answer for, and they (specifically Mandy and Jordin) are always willing to help out with adjusting coding to suit your needs. Wonderful app!!