Infinite Options

We have been using this app or several years now and have gained so much in sales by the additional add-ons created from this app. The technical service has been great to work with as well. I highly recommend!

This app is a huge advantage over just using variants. The support is hugely helpful. I reached out with a question, they answered it quickly and applied custom style code fixing a problem that I didn't even know I had. I've setup basic hide/show logic so that when a customer selects Custom, they get a new field to type our the custom request. This saves me going back and forth through messaging. And time is money! 5 Freaking stars!

Ok, I've been using this app for two years now and I can say this one is awesome. I haven't tried other apps, but this offers exactly what I want. I have a fashion brand offering 10 different sizes (XXS-5XL) and up to 15 different colors, which makes the combinations infinite and the standard Shopify template doesn't support it. It has so many other options it has made my life so much easier. And not only that, but their customer service is 20/10. They are always there to help you, they solve issues FAST, and they are the kindest most patient people.

Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother.
The app works great, just what I wanted!

At first glance it's perfect, but in execution this app has two serious flaws.

First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.

Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.

There are "workarounds" for this second issue listed in support articles, but they do not work.

Would recommend. Fantastic customer service when I needed assistance moving the infinite options boxes below the Shopify variant boxes on my Minimal theme. A quick email to explain how I was stuck and within a matter of a couple of hours, the issue was resolved by the infinite options team. Thank you Emily and team.

Absolutely garbage. Everyday there is something wrong. One day the price’s dont change, one day the text in the box aren’t centered, and today all the options disappeared.

It’s affecting our business. Moving on to a different app.

I've been using this app for 2 years now and it helped me to increase my sales drastically by adding different options to my listings. I sell customized items and it's crucial for me to have flexibility and variety when it comes to options. I'm happy that the team adds new features to the app, right now it meets absolutely all my needs. Customer support is very helpful and effective, I recently had a please to receive help from Daniel and couldn't be happier, Daniel helped me to improve my store with ease!

Functionality and support were cool, but at the end of the day it didn't allow me to control quantities which was a non-starter.

Support team are professional, courteous, quick and most importantly very good at what they do. Thank you Emily and Annette, you helped fix a huge headache for me. I would highly recommend this app, not only because of the top tier service, but also because it offers a ton of options other apps do not. (Trust me, I went thru about 6-7 before coming back to this 1). 5/5 Stars, excited to be working with you !