IO: Infinite Product Options

Support was great they got in a figured everything out for me - 1 star as im fairly technical and i needed help but so far so good

Was confusing as I was not seeing how it would look in the product page first so I did not know if I was liking the set up or if I wanted to change anything.

its now more confusing to update options ive had to log into my mac to do it.

This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.

Solid for adding a TON of options for my products. Easy to figure out and use. It sometimes, ~1 out of 50 orders, does not load on the site, and then I have to contact the customer to see what they wanted. Oder still goes through, but no options are given. Customers say they never saw the options but bought anyways. I still recommend it.

I wish there was a way I could tie all of the products in my sets to actual products but make rules for discounts. There are no discount rules.

Consistent, useful app, but we *desperately* need it to be compatible with Buy It Now functionality. This needs to be addressed and a solution found with Shopify urgently.

Overalls works okay. It would be easier if it would be possible to apply option sets to Shopify Collections, instead of manually entering every handle or adding new tags to products. Additionally, sometimes it pulls through multiple charges or no charges - it rarely pulls in just one charge (the appropriate amount).

Great way to add variants to my products. pricing is very competative as compared.
here are the things that would enhance this product;
1. an Add on PRICE simply, not connected to a product...like Globo
2. a way to "activate" or 'Deactivate" an option set...or have it as a draft...rather than immediately publishing, or have to delete an element. this is why I usually create a test product to add the option set to first.
3.an Image or file upload feature
4. a little easier or friendlier interface. again Globo is much easier and user friendly here.

The key feature why I DID NOT switch to globo....this app allows me to grab products based on type, vender, tag, etc...a number of ways to select specific or many products...where as this feature is only available with Globo's $20+ plan! And Variant Options app is a whopping $24 is you wish to have price add ons.

so, for now I will continue to use this app as it serves my purposes. the conditional logic and selection rules is what keeps me here for the great price.

admittedly I am experiencing technical issues with some new option sets ive created not showing up....but after the weekend im sure ill find help with their tech team

With a few hiccups along the way, I am now happy with this app. Rated 4 stars as I was told it could be 'custom coded' to include a font preview box and after spends many hours installing the app and converting my entire site over I was told actually that's not correct and font preview would only be achieved by purchasing another app. I don't have the time to convert to another app and hope that one day these guys will include a font preview option but I'm happy for now. Customer service is MUCH more responsive than the previous personalisation app I had and they have fixed a number of issues for me when I was simply enquiring about how to fix them so I appreciate this proactiveness immensely as it has saved me a lot of time. I also love that this app doesn't interfere with other apps (eg: JudgeMe) like my previous personalisation app did and it integrated really well with my theme. I definitely recommend this app if you want personalisation options, good customer service and an affordable app. Fingers crossed font preview is in their plans!