IO: Infinite Product Options

IO: Infinite Product Options

리뷰 (2,619)

전체 평점
4.7
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2026년 7월 22일

The app installs easily and is easy to navigate through. I had some changes I wanted made and used their AI assistant and it worked amazingly well. Truly one of the best type of those experiences I have had. What I wanted was fixed, but a day later a person reached out, said they reviewed my conversation with the bot, and continued to make some suggestions and improvements. Highly recommend!

engraveit.com
미국
앱 사용 기간 9개월
답글 ShopPad Inc.개 2026년 7월 24일

We love hearing that the AI assistant delivered and that the team followed up with even more improvements. Thanks for the recommendation!

2026년 7월 8일

I had to contact support because I am not the best at computer stuff and they fully implemented everything I needed in under 5 minutes. Great customer service! I already received one purchase with the new set up and the customer decided on the upsell option so overall a great product!

GoodRings
미국
앱 사용 기간 44분
답글 ShopPad Inc.개 2026년 7월 9일

Under 5 minutes and already seeing upsells, love that! So glad the team could help get everything set up. Thanks for the rating!

2026년 6월 26일

Your support was not able to solve the issue, even after a week and despite clear instructions.

I coded the solution myself in half an hour and got everything working.

The app itself is worth 3 stars, but the poor support lowers my review to 1 star.

ZigiZagi
핀란드
앱 사용 기간 10일
답글 ShopPad Inc.개 2026년 6월 29일

We're sorry to hear the support experience missed the mark here. We'd love another shot at making it right if you ever run into anything down the road.

2026년 6월 23일

This app is excellent and very helpful for adding product options to my Shopify store. It is easy to use and works really well for custom products. The support team is also amazing — they are responsive, professional, and very helpful whenever I need assistance. Highly recommended!

THE CERTIFICATE HUB
사우디아라비아
앱 사용 기간 15일
답글 ShopPad Inc.개 2026년 6월 24일

We're so glad Infinite Options is working well for your custom products! Our support team loves hearing this!

2026년 10월 6일

Support was great they got in a figured everything out for me - 1 star as im fairly technical and i needed help but so far so good

MedPat Solutions
미국
앱 사용 기간 20일
2026년 9월 23일

I had a great experience getting Infinite Options installed on a new theme. My installer helped me troubleshoot a few things, and she was incredibly helpful, patient, and quick.

Silhouette Blue Stationery
미국
앱 사용 기간 대략 6년
답글 ShopPad Inc.개 2026년 9월 28일

Thank you so much for sharing this! We're so glad your installer was able to troubleshoot things quickly and make the whole process feel smooth, patience and speed go a long way, especially with a new theme install. We'll be sure to pass along your kind words to her. Thanks again for choosing Infinite Options and for taking the time to leave this review! 🙌

2026년 9월 3일

why did you change the layout? It is way more complicated

Zoe Zero Designs
미국
앱 사용 기간 거의 6년
답글 ShopPad Inc.개 2026년 9월 10일

Thanks for taking the time to leave this review. I want to make sure you're still able to get full use out of Infinite Options, so we've reached out to you by email to learn more about what's not working with the new layout. Your input genuinely shapes what we build next, and I'm hoping we can find a solution together. Appreciate your patience while we figure this out.

2026년 8월 18일

Excellent customer service. Worked to solve my problem and went apove and beyond what most companies do. Thank you!

MyHolyCards
미국
앱 사용 기간 대략 2개월
답글 ShopPad Inc.개 2026년 8월 27일

Thanks so much for the kind words! We're thrilled our team could go above and beyond to get your issue sorted, that's exactly the kind of support experience we aim to deliver every time. We really appreciate you taking the time to share this and for being a valued part of our community. 🙌

2026년 8월 7일

Big thanks for superb patience and explaining to a newbie trying to fix the issues with the website I paid someone to build :)

Beyond Measure Boards
캐나다
앱 사용 기간 대략 2년
답글 ShopPad Inc.개 2026년 8월 27일

We're so glad our team could help walk you through everything, patiently and clearly, especially with a site someone else built. Thanks for your patience and for giving us the chance to help. Welcome to the club, you're not a newbie for long once you start tinkering! 😊

2026년 7월 17일

Was confusing as I was not seeing how it would look in the product page first so I did not know if I was liking the set up or if I wanted to change anything.

Sovana's Home Spaces
미국
앱 사용 기간 대략 2개월
답글 ShopPad Inc.개 2026년 7월 21일

Thanks for the feedback. Reach out to our support team and we'll walk you through it!