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2026년 6월 22일

We've been using the app for 3 years now - I wrote a review saying how great it was when we first set it up but I just wanted to write again to say how fantastic the support is. Min is always quick to get back to us and is so helpful - if something isn't working, it's always been because I have set it up wrong and didn't know how to do it. Min takes a look, finds the problem and either puts is right or tells us how to do it ourselves. Top notch!

The Wasabi Company
영국
앱 사용 기간 거의 3년
2026년 8월 13일

Excellent app! Min has been amazing and helped us fine tune our shipping. Highly recommend!!

PetNetwork
오스트레일리아
앱 사용 기간 대략 2개월
2026년 6월 14일

Excellent support and solved a long standing problem I had with different shipping groups pertaining to wholesale and retail. WIll use this app a long time I'm sure. Also loads fast enough for a 3rd party app.

Tea Life
오스트레일리아
앱 사용 기간 3일
2026년 6월 11일

This app has delivered on every request I need and it is largely due to the excellent design of the app and wonderful customer service that comes it. If I could give them SIX stars I would, it's a fabulous app!

Reno Spares
오스트레일리아
앱 사용 기간 29일
2026년 5월 1일

Without a doubt the best service in the business. The app works extremely well and handles our complex rules with ease. Min has been nothing short of extrordinary support wise. Can't recommend enough.

Quest Outdoors Australia
오스트레일리아
앱 사용 기간 9개월
2025년 8월 20일

The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny.

Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily.

Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then.

If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.

Aloft Hobbies
미국
앱 사용 기간 3년 초과
2025년 6월 18일

Bespoke Shipping offers an unmatched level of control and flexibility; there’s nothing else like it on the Shopify marketplace. Support is prompt, knowledgeable, and reliable, and the pricing is more than fair for what you get. I couldn't ask for more!

Flooring Market
미국
앱 사용 기간 대략 6년
2025년 4월 11일

Honestly one of the best apps/add-ons I've used in my near 10 years of shopify. Brilliantly versatile, but if there ever has been a question, refinement, adjustment I've been curious about, the customer support from Min has been nothing short of amazing. Very knowledgable, always quick to reply and suggest viable ways of achieving what I'm thinking. Understanding and patient when I perhaps don't describe things very well with my somewhat limited knowledge at the best of times. Just makes the shipping side of things work how it should, and exactly how you want it to work, something very lacking in the basic shopify shipping configurations to say the least.
Brilliant app, brilliant service from Min, highly recommend.

James' Home of Tone
영국
앱 사용 기간 대략 7년
2024년 12월 4일

amazing. my company ships out live and perishable food products that require fairly complex shipping rules. Min, from the support team was able to get everything sorted out for us in only a few days. I would highly recommend using Bespoke for your complex shipping needs.

Chesapeake Crab Connection Inc.
미국
앱 사용 기간 7일
2024년 11월 18일에 편집됨

The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.

Consolatio
브라질
앱 사용 기간 5일
답글 MZL Solutions개 2024년 11월 14일

Hi there,

We're a bit confused, we've been actively assisting you with all your queries and I believe they have all been addressed already?

If you have any further questions, you can reach out directly via the email you have already been contacting us on.

Thanks
Min