Richpanel: AI Customer Support
- Tarification
-
À partir de $89 /mois. Essai gratuit disponible.
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
- Note
- 4,9 (137)
- Développeur
- Richpanel Inc
Galerie d’images vedette
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.
Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.
- AI agents resolve order, return, refund & subscription tickets end to end
- A manager AI reads your store and writes the playbooks your agents follow
- Guardrails you set: refund limits, approval rules, escalate instead of guess
- A QA agent reviews closed conversations and closes the gaps it finds
- One inbox for your team: email, chat, social, SMS and every store you run
Contient du texte non traduit
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- 20+ integrations
- Aircall
- Klaviyo
- ReCharge
- Returnly
- Yotpo
Catégories
Messagerie en temps réel
Réponses automatisées
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
PRO
$89 / mois
ou $828/an et économisez 22 %
$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.
Fonctionnalités
- Email, Phone, Chat, Facebook, Instagram
- AI agents resolve tickets end to end
- Connect up to 2 Stores
- Customer Support Reports
- AI conversations from $0.20 each
- Choose your model: GPT, Claude, Gemini
Essai gratuit de 14 jour(s)
PRO MAX
$119 / mois
ou $1,188/an et économisez 17 %
$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.
Fonctionnalités
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
- AI conversations from $0.20 each
Essai gratuit de 14 jour(s)
Self Service
$119 / mois
ou $1,188/an et économisez 17 %
$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.
Fonctionnalités
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve up to 50% of issues on its own
- AI conversations from $0.20 each
Essai gratuit de 14 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (137)
Richpanel is an amazing tool for any D2C brand. It serves as a one-stop platform for managing customer queries efficiently and delivering a seamless customer support experience.
What truly sets Richpanel apart is their support team. They are incredibly responsive, knowledgeable, and always ready to help. Whenever we've faced an issue or needed guidance, the team has been quick to respond and proactive in finding the best solution.
We use Richpanel as our main customer support platform, and it works really well for our team. The new AI is a great addition and has helped us automate more of our customer interactions and reduce manual work.
Their team is one of the best parts of working with Richpanel. They’re incredibly helpful, responsive, and always willing to find solutions with us. Highly recommend!
We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them
Assistance
L’assistance pour l’appli est assurée par Richpanel Inc.
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