Richpanel: AI Customer Support
- Prezzi
-
A partire da $89/mese. Prova gratuita disponibile.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 4,9 (137)
- Sviluppatore
- Richpanel Inc
Galleria immagini in evidenza
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.
Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.
- AI agents resolve order, return, refund & subscription tickets end to end
- A manager AI reads your store and writes the playbooks your agents follow
- Guardrails you set: refund limits, approval rules, escalate instead of guess
- A QA agent reviews closed conversations and closes the gaps it finds
- One inbox for your team: email, chat, social, SMS and every store you run
Contiene testo non tradotto
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- 20+ integrations
- Aircall
- Klaviyo
- ReCharge
- Returnly
- Yotpo
Categorie
Messaggistica in tempo reale
Risposte automatiche
Prezzi
Scegli il piano più adatto alla tua attività.
PRO
$89 /mese
o a $828/anno con un risparmio del 22%
$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.
Funzionalità
- Email, Phone, Chat, Facebook, Instagram
- AI agents resolve tickets end to end
- Connect up to 2 Stores
- Customer Support Reports
- AI conversations from $0.20 each
- Choose your model: GPT, Claude, Gemini
Prova gratuita di 14 giorni
PRO MAX
$119 /mese
o a $1,188/anno con un risparmio del 17%
$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.
Funzionalità
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
- AI conversations from $0.20 each
Prova gratuita di 14 giorni
Self Service
$119 /mese
o a $1,188/anno con un risparmio del 17%
$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.
Funzionalità
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve up to 50% of issues on its own
- AI conversations from $0.20 each
Prova gratuita di 14 giorni
Contiene testo non tradotto
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (137)
Richpanel is an amazing tool for any D2C brand. It serves as a one-stop platform for managing customer queries efficiently and delivering a seamless customer support experience.
What truly sets Richpanel apart is their support team. They are incredibly responsive, knowledgeable, and always ready to help. Whenever we've faced an issue or needed guidance, the team has been quick to respond and proactive in finding the best solution.
We use Richpanel as our main customer support platform, and it works really well for our team. The new AI is a great addition and has helped us automate more of our customer interactions and reduce manual work.
Their team is one of the best parts of working with Richpanel. They’re incredibly helpful, responsive, and always willing to find solutions with us. Highly recommend!
We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them
Assistenza
Assistenza per l’app fornita da Richpanel Inc.
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