C:Hub Customer Accounts

The app works wonderfully and it really helps to add some much needed functionality to the normally barebones Shopify accounts experience.
The most important thing is that the team has hands down some of the best support we've every experienced from an app developer.

I used the app with the (now) legacy customer accounts in combination with Shopify's dawn theme. Everything worked as expected and looked nice, until I decided recently to switch to the (new) customer accounts within Shopify, to avoid trouble if Shopify should retire the old accounts.

The app stopped working, and I could not reverse the settings at all. I contacted the support using their chat boot but was only able to talk to AI. I sent two emails with help requests through the app, without getting a feedback for a week, although a collaboration request was sent (which I granted, hoping they would fix the issue). After a week of not receiving any feedback at all through the common channels I cancelled the subscription and deinstalled the app. I then left a 1star review explaining the situation.

A few hours later I got a message from Ezra from support via my Facebook business page. It looked like their emails with help and instructions did not arrive in my email inbox and neither in the spam folder (they investigating at the moment what the issue could be).

We kept messaging via Facebook as this seemed to be the only way of communication for the moment. Ezra and his developer were able to address and fix the issue within the app that made it stop working in my shop. As of today I have reinstalled the app, it is up and running with no issues in combination with the (new) customer accounts.

Ezra was very communicative, and offered outstanding support and assistance.

The customer support was outstanding as soon as they discovered another way to contact me. The issue with not receiving their customer support mails is still existent, and not related to issues with my own email setup (running a business email through an Australian web hosting company with also great support and service: Ventra IP). The emails from the app for installing and deinstalling the app itself arriving in my email box, so there must be another issue somewhere which I am not able to address, but the team of the app is working on that issue as far as I know.

If you are looking for an app with clean customer experience in the accounts, I can highly recommend this app.

C:Hub is a great solution for our needs. We have wholesale customers, and needed a simple UI, but we also needed some advanced features. Was VERY happily surprised by how this team works. They gave us proactive support, and even did some custom configurations to help this work ideally for our customer. We now consider them strategic partners. Not just an app. They really care. And it makes this a real solution.

This is arguably the best looking app for a Shopify Customer backend. Its just clean helpful and appealing to look at vs the antiseptic Shopify backend for customers. Shopify recently changed many thing which totally broke this app but, the support team led by Ezra was awesome at getting everything fixed in about 10 days and keeping me informed daily on their progress. The price is very fair for what you get and I am very happy with the apps visual appeal and the great customer service/support!

This outstanding app has significantly improved my Shopify store and seamlessly fixed the issue of redirecting visitors to the registration page instead of the login page. If you're facing the same problem, install this app, and it will be resolved instantly! The customer service is exceptional—I'd give it more than five stars. Thank you for providing such a fantastic solution!

Tried other similar apps but this one is by far the best, reasonably priced and works flawlessly. Excellent App, easy set up and plenty of customisable areas. Cant speak for the Support as not needed it :) Look no further if you want to transform that abysmal Shopify standard customer account look A++++++++++++++++

Good app, makes accounts look much nicer.
My only wish is the ability to add Product Metafields to orders, this way customers can see the latest ETA for preorder products on their order pages.

We use a paid for theme however the customer account section was bland. Since installing Customer Accounts Hub app it has made it so much better and easier for our customers to navigate as you can add everything they need to their accounts.
Looking at their future planned releases this is probably the best app you could add and will make your website look a lot more professional.

It also seamlessly integrates with other apps we have installed such as a loyalty programme, order tracking and reviews so our customers can now view all this within their accounts and not have to click through multiple pages.

Much appreciated
Superior Attire

This may be the best app I have for my Shopify store. The customer page is beautiful and practical. It's very easy to modify, and if you need help, the developer is on-top-of-it. I mean ON-TOP-OF-IT!

They also integrate with other apps well and they seems to actively talk to other developers about what they need, constantly added new beneficial features.

I really can't stress how great and proactive the service is with this app. They made my site better with things I didn't even know that I needed!

MUST HAVE!

New Review June 2025: Once again Ezra has been amazing to work with. I needed to change some things and was concerned that switching to new customer accounts would delete everything I had already set up. Ezra took the reins for me and made the switch. Not only that, but he noticed a color that did not belong and switched it over to my color theme, and he connected my autoship program to my customers account page for me. The fact that my customers had to go to another page to get to their autoship was something he noticed on his own. This change makes my store more user friendly for my customers. I really appreciate how he goes above and beyond!

March 2024: I was working with a large "shopify expert" company to customize my customer portal. It was a very disappointing experience and I lost out on a lot of money (down payment). About a week after telling this company I was no longer going to work with them I stumbled across your app. Your app did EXACTLY what I had hired this company to do! It was so easy to set up and I am thrilled with the app. Your customer service is the cherry on top.