Mini:Custom Fields Personalize
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Helpful app, easy to install.
Thank you so much for your review! This comment literally made our day.
Best wishes!
MinimateApps
I have tried several different add on apps for custom fields and this is the best for ease I am 70 and not very good with computers and they made it so easy to learn so yes the best customer service on shopify! thank you for all your help
Thank you so much for taking the time to share this — it truly made our day! 💛 We design our apps to be simple for everyone, so hearing this from you means a lot. You can always reach out whenever you need a hand!
Best Regards,
Minimate Apps
Contacted support for an overcharge, and they were quite rude and unprofessional.
I'm sorry your experience left this impression. That's the last thing we want.
For anyone reading: the charge here wasn't an extra or duplicate fee. It was the standard charge for app usage after the free trial ended. Because billing is handled entirely by Shopify, this type of charge appears on the merchant's next Shopify billing cycle even after an app is uninstalled, which can make it look unexpected. The subscription was fully cancelled, and we also issued a credit for the unused remaining time as a goodwill gesture.
For context, this inquiry came in on a Sunday and we replied right away, we genuinely try to be responsive and respectful in every conversation. I'm sorry if my tone came across otherwise.
The app was ok but it did not do what I needed so I uninstalled it. Unfortunately they still billed me, for the year, AFTER the free trial ended. Shopify says I should be getting a refund. I will let you know.
20 Stars! Very easy to use! Be patient, you'll get used to it. It's helped our online stores alot!! Thanks!! Dobermantraining
🌟 Thank you so much for the incredible "20 Stars" review, Dobermantraining! We're thrilled to hear that our app has been a great help for your online stores. 🙌 Thanks again for choosing us and sharing your experience!
most important part is the technical support, super responsive, resolved my issues right away!
Wow, thanks for the awesome review! We're so glad that support team could help you out quickly. It's what we're here for! Your kind words mean a lot to us.
Best Regards,
Works great for my business which requires many customized options. Easy and simple to set up and looks great on all my products. Thank you!
Thank you for your wonderful review! We're glad the app meets your customization needs and is easy to use. Your feedback is valuable to us.✨
Wishing you all the best!
Zel,Co-founder
It's nice to work with companies that genuinely care about how well they treat customers - the apps work great and their customer support team really takes the time to listen and help customers!!! Highly recommended!!!!
Thank you for your kind words! We're glad you love the app and found our advisors helpful! ❤️
Best Regards,
Zel, co-founder
Incredibly fast and helpful customer service!
This app is just what i was looking for to add custom text to my listing and the best part is that it's free, like really free. I had a question and a Minimate associate help me out real fast.. Thank you for this!!! 100% recommend.
Thank you so much for the positive feedback! We are thrilled to hear that our app met your needs for adding custom text to your listings, and that you found it easy to install and use. It's great to know our customer support was able to quickly assist you with your question as well. We appreciate you taking the time to recommend us - it means a lot and helps other users know we are a great option. Thank you again for choosing us! ❤️
