Customix Product Personalizer

At Barista‑It, personalisation is at the heart of what we do, and Customix has played a key role in helping us bring that experience to life. Their platform gives our customers the freedom to design their own products with clarity and confidence, thanks to the live preview feature. What has stood out most is their support team, every time we reached out through the messaging portal, Perdita responded quickly, clearly and with genuine willingness to help. From troubleshooting layout issues to guiding us through more technical adjustments, their assistance made the setup process far easier and gave us confidence in the system. Customix has become an important part of how we deliver personalised home‑café products.

Fantastic App! Amazing customer service. Were very helpful from the very start and helped us set up product pages and were there to answer all questions we had very promptly. Also helped us to make sure we were on the correct plan and version of their app that met our needs. Couldn't recommend highly enough

Just started using it, so far so good, much easier to set up compare to many others alternative customize app. Specialist Perdita is helpful and responsive.

War super einfach zum einrichten.
Ich hatte ein kleines Problem, aber der Kundenservice hat direkt reagiert und mir geholfen.
Kann ich nur empfehlen!

This app is going to change our business!! Perdita and the crew are so easy to work with and extrememly helpful!

Great app with amazing customer support! Perdita has been incredibly helpful, responsive, and patient with all my setup questions. She even checked and adjusted my template to make sure everything worked properly. Really appreciate the support! Highly recommended.

I turned to Customix help desk with preview issues. In about 10 minutes it was fixed! Super quick response and problem handling time :)

Customer service is top class. App is easy to use and compatible with Shopify very well. Highly recommended.

Zeer tevreden met Customix! Ze reageren snel, zijn behulpzaam en denken goed met je mee. Vragen worden snel en duidelijk beantwoord. Absoluut een aanrader!

Excellent support and a great team!

We initially experienced compatibility issues with our Shopify theme (Multi), and the customizer was not displaying correctly on our product page. After contacting support, the team responded quickly, requested access to our store, and their technical staff investigated the issue.

The problem was resolved, and everything is now working properly, including image uploads and live previews.

What impressed me the most was their willingness to actually troubleshoot the issue instead of sending generic responses. Their communication was professional, friendly, and efficient throughout the process.

Thank you to Perdita and the technical team for the excellent support. We look forward to continuing to use Customix as we grow our store.

Highly recommended!