Helium Customer Fields

This app is great- it's the only app available that gave us the ability to fully customize our customer accounts and using tagging to integrate with our ESP for specific segments. Their support was incredible and helped us get things done very quickly to our exact specifications. Highly recommend!

This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!

We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!

We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!

Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.

Chelsea was incredibly helpful - responded to all e-mails in a quick and friendly manner - installed it perfectly and allowed us to publish when ready.
Very professional all round. We are extremely happy with the basic plan and to be able to offer our clients the ability to update their account emails.
Brilliant app - worth it's weight in gold.

App did exactly what we needed to autotag our various B2B buying groups as they register. We needed this to support custom pricing for various price tiers for different industry segments at http://channelxr.com. As a software developer of ecommerce platforms this is much needed to support B2B capabilities on a shopify store. I highly recommend this software.

I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour!

Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!