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We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!
Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)
Me ayudaron con un problema que tenía. Son muy atentos y muy eficientes. Los recomiendo mucho.
Gracias por dejar esta reseña. Nos alegra que nuestro equipo de soporte haya podido ayudarte con tu problema. Gracias por permitirnos acompañarte en tu experiencia con Shopify.
I signed up for a free trial, didn't utilise the app so canceled & uninstalled the app from my shopify store.
However I was charged & invoiced for the app & cannot seem to locate anyone to obtain a refund.
Thank you Katie for taking the time to reach out to support and it was our pleasure to process your refund for you 😊
We take each bit of feedback seriously, and if you no longer consider this to be a one star experience, would you be willing to update your review? We hope you have a great day ☀️
Great app. Great service. thank you
Works beautifully! Worked right away after install! So happy to provide this feature to my customers!
Never coded anything in my life, I figured out how to install this and had no problems. Great work, thanks!!
Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy
Thanks for the feedback! We're so glad to have you on board 😎
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.
Thank you for your review!
Superb! Installs in the blink of an eye, then, after one copy-and-paste, it's working! It is especially appreciated in light of the fact that to try to accomplish this *without* the Customr app would have taken hours of coding trial-and-error! THANK YOU, MEALEYDEV!
Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.
There's too much good stuff in your review, I've got to break it down...
App: "Detailed, customizable, intuitive, user-friendly"
Customer support: "helpful, dedicated, knowledgeable, fast, polite"
This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊