Rezensionen (354)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
11. September 2024

I was really impressed with the customer service from Helium. They were responsive, helpful, and went above and beyond to ensure I was taken care of. It's clear that they truly value their customers and are dedicated to providing a great experience. Highly recommend!

Modaselle
Kanada
6 monate mit der App
Helium hat geantwortet 12. September 2024

Thank you for this review 😍 We appreciate you reaching out to our support team and for being so understanding. We genuinely value each of our customers and thank you for trusting us with your customer registration while you used our app.
We're here when you need us, and all the best 😊

25. Juli 2024

very useful app, very simple and immediate, exactly what I was looking for, a round of applause also for the support service, fast and professional

Prodotto Mio
Italien
Etwa ein jahr mit der App
Helium hat geantwortet 26. Juli 2024

👏🏼 Siamo d'accordo che il nostro team di successo del cliente merita un applauso! Grazie per aver dedicato del tempo per lasciare questa recensione e ciao! 🇮🇹

👏🏼 We agree that our customer success team deserves a round of applause! Thank you for taking the time to leave this review and ciao! 🇮🇹

8. Juli 2024

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
Vereinigte Staaten
Mehr als 2 jahre mit der App
Helium hat geantwortet 9. Juli 2024

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to help you. Keep growing 🍄‍🟫

8. Mai 2024

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
Mexiko
Mehr als 2 jahre mit der App
Helium hat geantwortet 9. Mai 2024

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a great job, and thank you for letting us be a part of your Shopify journey 🎒

17. April 2024

Easy to set up, quick support, and is PERFECT for what we needed to accomplish. Thanks!

Pravada Beauty Labs
Vereinigte Staaten
15 tage mit der App
Helium hat geantwortet 19. April 2024

🤩 Thank you so much for this kind review. It's always a joy to hear that Customer Fields is providing the perfect solution for a unique need. Thank you for letting us be a part of your Shopify journey 🎒

25. März 2024

Installed, integrated & customized in less than a day, including the time it took to work with their great support team. Thanks, guys! A+

Red Apple® Fireworks
Vereinigte Staaten
Etwa 18 stunden mit der App
Helium hat geantwortet 27. März 2024

Amazing that we were able to help you get your custom registration form up and running so quickly!
Thank you for taking the time to leave this review, and happy EARLY 4th of July 😉🧨

8. März 2024

Helium has some of the best customer service I have ever experienced for Shopify apps. They are responsive via chat and email and actually read your message to provide relevent and specific guidance, often solving the problem. This is so refreshing! Definitely recommend!

Mustang Motorcycle Seats
Vereinigte Staaten
7 monate mit der App
Helium hat geantwortet 12. März 2024

"Refreshing" customer service 💪🏼 love that! Thank you for taking the time to leave this review and we hope you're ready for riding weather 🏍️

29. Januar 2024

App works as expected, the support team quickly respond to and resolve any support requests.

Wholesale (AUS)
Australien
Mehr als ein jahr mit der App
Helium hat geantwortet 1. Februar 2024

We're so excited that you're enjoying the reliability and support we provide with Customer Fields! Thank you for taking the time to leave this review and thank you for allowing us to be a key part of your Shopify journey 😎

24. Januar 2024

Brett was very helpful and went above and beyond to assist me. It was also done quite quickly(a day) in alignment with my website launch.

Thanks, I have no complaints!

United F.C
Kanada
12 tage mit der App
Helium hat geantwortet 25. Januar 2024

It's great to hear that Brett was able to get your form up and running in such a short amount of time! We're excited that you are able to use Customer Fields to bring your community together through football! ⚽️

27. Dezember 2023

Love Helium Customer Fields! Customer service is always there to help me out if I ever need it and are always quick to reply.

Sutra Vape
Vereinigte Staaten
Mehr als ein jahr mit der App
Helium hat geantwortet 29. Dezember 2023

Thank you for this review! We are constantly striving to give 5⭐️ support and we're happy to hear that it's paying off.

You know where to find us 😎