Recensioni (354)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
26 febbraio 2021

I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!

AccuraTrade
Regno Unito
1 giorno di utilizzo dell’app
Helium ha risposto 26 febbraio 2021

Wow, incredible feedback! Very gratifying to hear, thank you 🙌

13 maggio 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Giappone
Circa un anno di utilizzo dell’app
Helium ha risposto 15 maggio 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

14 agosto 2018

This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!

Keto Mojo
Stati Uniti
10 mesi di utilizzo dell’app
Data modifica: 12 marzo 2019

We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.

Coquetry Clothing
Stati Uniti
3 mesi di utilizzo dell’app
23 ottobre 2017

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Netpharmacy
Nuova Zelanda
2 mesi di utilizzo dell’app
8 gennaio 2021

Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.

VetMed Solutions
Canada
3 mesi di utilizzo dell’app
Helium ha risposto 8 gennaio 2021

Thank you for the excellent feedback!

21 novembre 2022

This is a superb app. It does what it says on the tin, and does it well. The support is top touch and professional. Best of all, it is very developer-friendly and the documentation is good, which means excellent extensibility.

T-H Marine Supplies
Stati Uniti
Circa un mese di utilizzo dell’app
Helium ha risposto 21 novembre 2022

This is truly music to our ears! What a fantastic compliment to our product and engineering team. 😊

9 maggio 2017

Great app that is simple to use!

Most importantly and notably all the support staff were extremely friendly, helpful and efficient.

We will definitely be using them on our current store and on new stores in the future!

Ctp2
Stati Uniti
12 giorni di utilizzo dell’app
Data modifica: 26 gennaio 2021

Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.

South Cypress
Stati Uniti
2 mesi di utilizzo dell’app
Helium ha risposto 26 gennaio 2021

This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️

17 giugno 2022

Great support & great product when you are looking to extend beyond shopify's current registration forms. We use it for: Tax exempt checkboxes, submitted tax exempt forms, customers inviting other customers & I assume it can do much more!

Fork Farms
Stati Uniti
10 mesi di utilizzo dell’app
Helium ha risposto 17 giugno 2022

Excellent use cases 👏
Thanks so much for taking the time to submit a review!