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I just started my free trial, and needed something specific but was not seeing how to accomplish what I was looking for. I started a chat- got a live person in the chat (Vijay) and had the exact report I needed within minutes.
I am on my way now to pay the subscription fee. This is the kind of support needed in businesses.
I also want to say that the program itself is very easy to navigate, which at my age is always a plus!
This app and their support are incredible. We use it for several different scheduled reports all with different custom changes that we were able to get done through the support chat. They are super-fast, responsive and friendly. We love this app!
I love this App. Every time I need help creating a report to get specific information out of my Shopify Store, the Agents never fail to deliver. Thank you Team.
Chan is incredibly helpful and patient with all my requests!
Amazing ! Just got the app and needed help setting up my first report. Within a minute someone had responded and assisted me to perfectly get what i needed :)
Very happy with the tool. The support is also incrdble and deserves 5/5 stars! :-)
The data-export support team is top-of-class. They were quick to respond and answer our questions - highly recommend this app and their team.
I agree exceptional customer support, including live chat for real-time assistance. They're very responsive. We couldn't live without our daily report
The customer support and flexibility of this app are fantastic. They worked quickly to address some custom fields I needed and the app itself is easy to use. Would recommend for any size company that uses Shopify.
Good app, easy to use and the one time i had a little problem, the live chat helped me. In less than 5 min i had the solution to it.