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The only app needed for all store order management and automation related stuff. No need to hire 'x' people to do so many tasks, this app does it ALL. Super duper happy with the support as well - texted them 2-3 times in a day and got instant resolution within a few minutes itself. The support team is almost working like your partner/colleagues figuring out and helping with your own issues. Extremely easy to navigate and learn as well. 1000% recommended.
This is such a useful app. I really am not skilled in setting up excel sheets etc and Data Export has helped me to really understand all aspects of my sales--from many different perspectives. Plus I can use it to help me calculate taxes etc. And the customer support was exceptional. Dominic was SO patient with me as I worked to understand how to create and edit various reports. Honestly, this is the most useful app I've used on Spotify. Thank you so much!
Have been looking for an app like this going on about 4 years now, and am thrilled to have found it. Shopify can't seem to provide basic data for accounting purposes, but Data Export gives me an easy to read report that provides the data I want for accounting: Product charges, Taxes, Shipping, Fees, and Final Payout.
It saves me tons of time and the customer service is phenomenal.
I highly recommend this app and can't say enough good things about it.
I have 7 days left on my free trial and super impressed.
Made a few reports myself, and the team have reached out to me and asked if I need any help (as they saw the word 'test' on my report.
Really helpful team. Refreshing to have a company reach out to try and help without you having to jump through hoops to reach someone.
I also emailed them for some advice and 1st thing the next morning theyd not only answered my question, but produced the report for me!
The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.
This is the most incredible reporting tool that I have experienced. Not only because of the data and the connection to Shopify, but most importantly the support! We are in our free trial right now, and obviously going to pay and hold on to this app forever... But, the chat and support staff responses are IMMEDIATE! They walk you through every step, provide you screen shots, and even help people that aren't Tech Savy make this feel easy. WELL DONE DATA EXPORT!
Data Export is amazing! Finally a solution to shopify's rudimentary reporting.
The reports are very detailed and completely customizable. They aren't the easiest to figure out, but their customer service department, particularly John, is extremely helpful and very prompt in response.
If you are looking for any data reporting I would definitely choose this app. I use it to send a weekly sell through report to our Sales Director.
Again, highly recommended!
I was looking for a way to automate sending a custom sales report for my store to an FTP. I tried used Zapier to automate it but they don't offer the option to deliver a CSV file to an FTP. Then I came across Data Export Reports. With a little help from Dominic and Sam I have been able to setup a complex, custom report generated daily and containing calculations and formulas. Excellent customer service and excellent app! I will be using this for other stores very soon.
Customer service is phenomenal. Started a free trial to play around the reporting and explore, but received a chat and an email from the Data Export team asking for assistance with any custom report. Within 24 hours, we had the report we needed, instantly signed up for the paid version which will pay itself back in the first week due to the saved hours of manually inputting sales receipts due to the particular way we were recording our sales info. Cannot recommend enough.
Absolutely brilliant app, and even better support. I tried 2 different shopify apps to get the reports I needed, the first was far too complex for me to work out, this one was much more simple and intuitive, and I had one question which I chatted to them and not only was it answered immediately, but also they went above and beyond to customize something on the app to fit our requirements perfectly at no extra cost. Very, very happy with this app and the support
Thank you!!