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I asked one question and Arun was off and running working to help me get exactly the data I wanted out of not just one site, but multiple sites! There was a little back and forth to get everything exactly the way I wanted it, but Arun made it happen!
Shopify reporting is ok but this app takes it to the next level. Even better than the app is the support which is 24x7! They go out of their way to help or tweak a report to meet your needs. Could not survive without it. It is well worth the money..
We are using data export to create a form that's required by our delivery service company, and it really makes our life easier to have this done in a few clicks. And the support team is amazing, they helped us a lot when setting up the report we need.
Second day of the trial period and I'm already impressed! Customer Service was amazing at responding and answering any questions I had. I was able to get more information than I could pull from Shopify directly and I was able to get it a lot quicker!
We use this app across multiple stores and the support team is always super helpful. They've created us some pretty complex reports that Shopify doesn't have the ability to create. Definitely a must-have for any store that requires in-depth reporting.
Data Export makes data analysis and fetching data very easy. I haven't encountered a problem that was not easily fixed by the incredibly helpful customer support who are readily available. Highly recommend Data Export for all your data analysis needs.
After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.
Great customer service. Easy to set up and use. Questions are answered immediately in real time. I love that I can customize the report myself. Would like to be able to merge two stores together in one report but that is a limitation set by Shopify.
I used this app to automate and export order level data for building a database, and love how easy it was to create reports. If any further customization was needed, their support team was AWESOME and helped me customize a report to fit my exact needs.
This tool greatly expands the built-in capability of Shopify. It allows us to analyze our sales data on a deeper level and allows us to automatically push and pull data into our main CRM. Very simple to use and excellent, immediately live online help.