Avis (2 018)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
24 septembre 2021

Customer service is phenomenal. Started a free trial to play around the reporting and explore, but received a chat and an email from the Data Export team asking for assistance with any custom report. Within 24 hours, we had the report we needed, instantly signed up for the paid version which will pay itself back in the first week due to the saved hours of manually inputting sales receipts due to the particular way we were recording our sales info. Cannot recommend enough.

Body Back Company
États-Unis
7 jours d’utilisation de l’application
11 juillet 2016

Absolutely brilliant app, and even better support. I tried 2 different shopify apps to get the reports I needed, the first was far too complex for me to work out, this one was much more simple and intuitive, and I had one question which I chatted to them and not only was it answered immediately, but also they went above and beyond to customize something on the app to fit our requirements perfectly at no extra cost. Very, very happy with this app and the support
Thank you!!

Navi Organics
Royaume-Uni
Environ 3 heures d’utilisation de l’application
Modifié le 7 août 2017

UPDATE: We've now been using Data Export for almost a year and it's the most powerful data tool we have, much better than the Shopify reports. Eby works very hard with you to pull out the specific data you need. 5 stars (as we can't give them 6).

FIRST: Very powerful data reports and 24/7 chat support is top notch. Having this additional granularity on sales, customers etc has really helped us improve the bottom line. Well worth the monthly fee and definitely recommended.

Gone Running
R.A.S. chinoise de Hong Kong
Environ un an d’utilisation de l’application
29 juin 2018

Really detailed reports that can pull data across sources easily. Saves time having regular reports scheduled and delivered so we don't waste time pulling information.

I needed a new data point from a third party app that wasn't available, and the support team figured it out, added it to the app and with little effort and time! I am seriously impressed by their quick and efficient service, and their willingness to find a fix, and not just say no.

Thanks to Mallik and John!

Danier Canada
Canada
4 jours d’utilisation de l’application
Modifié le 2 septembre 2020

Because not everything is standard in shopify we all need 3rd party apps.
As a business owner export and import are very important for flexibility.
So i can say that "data export report" is thinking a long this road a lot.
A lot is possible for exportation what you need, how you need it and where you need it. So take a look at it and with the good support they have you will be guided in what you need.
Believe me i talk about experience within the industry and this product.
Good luck

Brands Only Webshop
Belgique
3 mois d’utilisation de l’application
Modifié le 5 juin 2019

Shopify has a great basic reporting suite but Data Export takes it to a whole new level. As an SME with greater reporting requirements Data Export enables us to "fill the gaps" by facilitating our need for flexible and detailed data. The app is easy to use and in addition to the endless custom reports you can create there is a large selection of valuable pre-created reports. I recommend to anyone needing more advance reporting from Shopify. Customer service is also quick and very helpful.

Memory Foam Warehouse
Royaume-Uni
7 jours d’utilisation de l’application
29 janvier 2020

We have an export with some very complex requirements. Tried several other apps on the Shopify app store. Would get about 85-90% with them and not get what was needed.

Data Export has gotten us what we needed, primarily because their support has been top notch. Friendly, smart, and they follow through. If you can't quite accomplish what you need on your own, they have an excellent staff.

I'll be using the app as a third-party consultant who has many other Shopify users. Highly recommend.

CoffeeAM
États-Unis
3 mois d’utilisation de l’application
3 mai 2023

Lots of reports but hard to set up as the 'live human chat' is so frustrating! The people on the other end seem to struggle to answer even basic questions (could be a language barrier as the chat is based in India?) If you need any historical data on your inventory this is not possible. I am sure when you figure what reports you need and how to adjust these to your needs the app will be of value but if you need help setting up or customising the reports it will be a time-consuming struggle!

Mobility Plus
Nouvelle-Zélande
Environ un mois d’utilisation de l’application
10 mai 2022

Applicazione incredibile, completa e molto potente. I report sono customizzabili totalmente ed è possibile settare qualsiasi tipo di export. In oltre 10 anni in questo mondo credo che sia la prima volta che un'app risponda a delle esigenze reali, ben oltre le promesse.
Una menzione speciale per l'assistenza, Darren mi ha seguito passo passo aiutandomi a generare il report di cui necessitavo in soli 5 minuti.
Complimenti per la serietà, la professionalità e la completezza!
Thanks from Italy ;)

HeBio Store
Italie
Environ une heure d’utilisation de l’application
Modifié le 11 mai 2022

We really struggled with the lack of appropriate EOD POS reports that Shopify offered, also Shopify's inability to make and save custom reports. This app fixed ALL of those problems. So easy to use, such supportive staff, I truly can't say enough good things about it. Updating this review to just reiterate how helpful the staff is. They respond immediately and you feel certain they are working on the problem. This is so much better than the response I get with Shopify staff. Definitely get this app!

National Museum of Wildlife Art
États-Unis
7 jours d’utilisation de l’application