Data Export IO: Report

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

This is the most incredible reporting tool that I have experienced. Not only because of the data and the connection to Shopify, but most importantly the support! We are in our free trial right now, and obviously going to pay and hold on to this app forever... But, the chat and support staff responses are IMMEDIATE! They walk you through every step, provide you screen shots, and even help people that aren't Tech Savy make this feel easy. WELL DONE DATA EXPORT!

Data Export is amazing! Finally a solution to shopify's rudimentary reporting.

The reports are very detailed and completely customizable. They aren't the easiest to figure out, but their customer service department, particularly John, is extremely helpful and very prompt in response.

If you are looking for any data reporting I would definitely choose this app. I use it to send a weekly sell through report to our Sales Director.

Again, highly recommended!

I was looking for a way to automate sending a custom sales report for my store to an FTP. I tried used Zapier to automate it but they don't offer the option to deliver a CSV file to an FTP. Then I came across Data Export Reports. With a little help from Dominic and Sam I have been able to setup a complex, custom report generated daily and containing calculations and formulas. Excellent customer service and excellent app! I will be using this for other stores very soon.

Customer service is phenomenal. Started a free trial to play around the reporting and explore, but received a chat and an email from the Data Export team asking for assistance with any custom report. Within 24 hours, we had the report we needed, instantly signed up for the paid version which will pay itself back in the first week due to the saved hours of manually inputting sales receipts due to the particular way we were recording our sales info. Cannot recommend enough.

Absolutely brilliant app, and even better support. I tried 2 different shopify apps to get the reports I needed, the first was far too complex for me to work out, this one was much more simple and intuitive, and I had one question which I chatted to them and not only was it answered immediately, but also they went above and beyond to customize something on the app to fit our requirements perfectly at no extra cost. Very, very happy with this app and the support
Thank you!!

UPDATE: We've now been using Data Export for almost a year and it's the most powerful data tool we have, much better than the Shopify reports. Eby works very hard with you to pull out the specific data you need. 5 stars (as we can't give them 6).

FIRST: Very powerful data reports and 24/7 chat support is top notch. Having this additional granularity on sales, customers etc has really helped us improve the bottom line. Well worth the monthly fee and definitely recommended.

Really detailed reports that can pull data across sources easily. Saves time having regular reports scheduled and delivered so we don't waste time pulling information.

I needed a new data point from a third party app that wasn't available, and the support team figured it out, added it to the app and with little effort and time! I am seriously impressed by their quick and efficient service, and their willingness to find a fix, and not just say no.

Thanks to Mallik and John!

Because not everything is standard in shopify we all need 3rd party apps.
As a business owner export and import are very important for flexibility.
So i can say that "data export report" is thinking a long this road a lot.
A lot is possible for exportation what you need, how you need it and where you need it. So take a look at it and with the good support they have you will be guided in what you need.
Believe me i talk about experience within the industry and this product.
Good luck

Shopify has a great basic reporting suite but Data Export takes it to a whole new level. As an SME with greater reporting requirements Data Export enables us to "fill the gaps" by facilitating our need for flexible and detailed data. The app is easy to use and in addition to the endless custom reports you can create there is a large selection of valuable pre-created reports. I recommend to anyone needing more advance reporting from Shopify. Customer service is also quick and very helpful.