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We used this app to produce several detailed reports for a large-scale Shopify store, managing to achieve everything we set out to do.
The support for the app is particularly great. Jaba was a huge help to us throughout. Would very much recommend
Incredible customer service! I was having trouble building a report to the specifications our client needed, but they were willing and able to help me build out a custom report and make numerous revisions until it was exactly what the client needed.
Support are always on the ball. We need a few custom fields for very specific data and the team get it done each and every time. The app and the support are second to none. Highly recommended if you need professional granular reporting from Shopify.
I asked one question and Arun was off and running working to help me get exactly the data I wanted out of not just one site, but multiple sites! There was a little back and forth to get everything exactly the way I wanted it, but Arun made it happen!
Shopify reporting is ok but this app takes it to the next level. Even better than the app is the support which is 24x7! They go out of their way to help or tweak a report to meet your needs. Could not survive without it. It is well worth the money..
We are using data export to create a form that's required by our delivery service company, and it really makes our life easier to have this done in a few clicks. And the support team is amazing, they helped us a lot when setting up the report we need.
Second day of the trial period and I'm already impressed! Customer Service was amazing at responding and answering any questions I had. I was able to get more information than I could pull from Shopify directly and I was able to get it a lot quicker!
We use this app across multiple stores and the support team is always super helpful. They've created us some pretty complex reports that Shopify doesn't have the ability to create. Definitely a must-have for any store that requires in-depth reporting.
Data Export makes data analysis and fetching data very easy. I haven't encountered a problem that was not easily fixed by the incredibly helpful customer support who are readily available. Highly recommend Data Export for all your data analysis needs.
After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.