Data Feed Watch Shopping Feeds

Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options.

The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing.

I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates.

Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better.

Buyer beware!

Awesome app and staff

Very helpful app and great support.

Great Support

Never any issues and great support

Have yet to use the app, but Ivan from support was extremely helpful and got our issues settled quickly! (:

Great app and fast & friendly support.

We recently had the opportunity to use Data Feed Watch for setting up my data feed, and I must say, their support team was nothing short of exceptional. From the moment I reached out, they were quick to respond, demonstrating a level of efficiency that is truly commendable.

Their knowledge in the field was evident in the way they handled my queries and concerns. They guided me through the process of setting up the feed with such ease that it was clear they are experts in their domain. Their instructions were clear, concise, and easy to follow, making the entire process smooth and hassle-free.

What stood out the most was their ability to provide solutions promptly. Regardless of the complexity of the issue, they were always ready with a solution, ensuring minimal downtime. This level of service is rare and greatly appreciated.

In conclusion, if you’re looking for a service with knowledgeable support that is quick to assist, Data Feed Watch should be your go-to choice. Their commitment to customer satisfaction is evident in their high-quality support and expertise. I look forward to continuing our journey with them.

Always helpful and quick answers!