Rezensionen (339)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
6. Mai 2025

Onboarding is terrible. I had a meeting scheduled for yesterday and it was canceled due to the onboarder's "schedule change" . Then today I had my call, it was very rushed. All he wanted to was get off the phone. He only connected google merchant center and that was it. In the shopify dashboard it states

"96% percent of users get better results and higher ROI after an onboarding call

Book a FREE onboarding call

During the onboarding we will
Set up your product feed and
improve your ROI
Discuss how to improve the
conversion rates for your campaigns
Optimize your product feed to
improve the quality of the listings
Show you the best use cases from
companies like yours"

This did not happen on my call. I contacted support and they just gave me the run around and wanted me to pay $99 for setup. What a joke
.
I do not feel like a valued customer so far! Not sure if I will keep this app.

Western Soul®
Vereinigte Staaten
6 tage mit der App
DataFeedWatch hat geantwortet 8. Mai 2025

Hello Tracy,
Thank you for taking the time to share your feedback, and we're genuinely sorry to hear that your onboarding experience didn’t meet your expectations.
There was indeed a last-minute rescheduling issue that might have caused a disruption - something we try very hard to avoid. We sincerely apologize for the inconvenience this caused.
Nonetheless, we understand that the session felt rushed to you, and we’re truly sorry if it gave that impression.
We’d really appreciate the opportunity to make this right. We’d be happy to schedule a complimentary extended onboarding session with one of our senior specialists. Please reach out to us directly at support@datafeedwatch.com, and we’ll prioritize your session.
Best regards, Kasia/DataFeedWatch

21. Februar 2025

Powerful feed apps can have a steep learning curve, but DataFeedWatch has for us been intuitive to use even for marketers with limited technical understanding. Their team has also been responsive and very helpful whenever there's been an issue or we've had questions.

XOUXOU EU
Deutschland
Mehr als 3 jahre mit der App
20. Februar 2025

The product feed tool is easily configurable and relatively intuitive. This tool can help you to optimize your feed without having to spend a lot of time to make unwanted or unneeded changes to your store's data. The team provide excellent support to get you up and running very quickly.

Harry's Army Surplus
Vereinigte Staaten
Etwa ein monat mit der App
20. Januar 2025

Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.

ZONE3
Vereinigtes Königreich
Mehr als 2 jahre mit der App
4. Dezember 2024

The undisputed best feed tool out there. We have tried almost every tool out there and nothing comes close to DFW. The integration is seamless and the ability to write rules makes sure any new products will turn up in your feeds the way you want it to be. Their support is also top notch. A lovely gentleman called Ivan even went as far as to rewrite our janky regexp code to improve it. Absolute rockstars.

Hike Footwear
Vereinigte Staaten
Etwa 4 stunden mit der App
15. August 2024

Data feed Watch has truly been a game-changer for our business. We have been struggling for a while to our product feed up and running and with Data feed it's just a 2 click away. The platform is incredibly user-friendly. The intuitive dashboard provides a clear overview of our review metrics.

But the one thing is standing out the most! Their CUSTOMER SERVICE! It's EXCEPTIONAL! You can be an analphabete and you still will be able to export your product with their help. Top notch customer service hands down!

god save queens
Polen
Etwa 4 jahre mit der App
DataFeedWatch hat geantwortet 2. September 2024

Hi,

Thank you for sharing! It's great to hear that DataFeed Watch has made managing your product feed so easy with just a couple of clicks. The intuitive dashboard sounds fantastic.

It's reassuring to hear that we provide such helpful support. Thanks for your review!

~Natalia / DataFeed Watch

15. Juli 2024

The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.

The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.

Grow Organic
Vereinigte Staaten
Mehr als 2 jahre mit der App
DataFeedWatch hat geantwortet 2. September 2024

Hi,

Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!

~Natalia / DataFeed Watch

24. Mai 2024

Data Feed watch has been an amazing tool for us. We've been using it for all 4 of our stores and a variety of platforms. And their support team has been incredibly helpful. Ivan has sorted any issue we've faced with speed and efficiency. Highly recommend.

Ketch Shoes
Kanada
4 monate mit der App
DataFeedWatch hat geantwortet 28. Mai 2024

Thank you for the feedback! Your recommendation means a lot to us! l'll be sure to pass your kind words on to Ivan and the support team. Highly appreciated!

~Natalia/DataFeedWatch

30. April 2024

DataFeedWatch is a powerful app that's surprisingly easy to use. Even though it offers a lot of functionality, I was able to set it up and optimize my feeds without any problems. The support team is also great – they're always available to answer questions and offer guidance.

Online Adult Store | ThatMood
Vereinigte Staaten
2 monate mit der App
DataFeedWatch hat geantwortet 13. Mai 2024

Thank you for sharing your review! We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.

~Jamie / DataFeedWatch

20. März 2024

So far so good! We've only been using DFW for a couple of weeks but the capabilities are impressive and the support was very helpful (Magdalena (support) and Marvin (onboarding) were both great).

It can be a little overwhelming at first if you don't have a background in data but once you get it, it's a great tool.

Vionic Shoes Canada
Kanada
Etwa 2 monate mit der App
DataFeedWatch hat geantwortet 13. Mai 2024

Thank you for your feedback and choosing DataFeedWatch! We've passed on your kind words to Magdalena and Marvin. We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.

~Jamie / DataFeedWatch