Rezensionen (339)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
10. November 2022

We are currently in the first trial phase of using Data Feed Watch and feel confident that it will significantly boost our brand awareness and organic search impressions. We have been working directly with Marvin and he is making the process very simplified, and he is always available for a call, taking it step-by-step with us as we are working through the internal feeds set up phase.

PAPER LABEL
Kanada
14 tage mit der App
DataFeedWatch hat geantwortet 15. November 2022

Thank you for your kind words! If you'll have any questions feel free to contact us!

~Milosz / DataFeedWatch

23. Januar 2023

We are using this app for all our shops now, for more than a year I believe, and we could not be more satisfied! It is very easy to understand, customer support is extremely helpful and very fast. We have never had any problems with any of the feeds and they have been kind enough to set us one feed up that we just couldn't make work by oourselves.

This app is absolutley worth it's money and then some!

VERDENA
Rumänien
12 monate mit der App
DataFeedWatch hat geantwortet 25. Januar 2023

Hi there!
Thank you very much for your excellent review. We’re delighted to have you among our customers for over a year now. Remember, don’t hesitate to contact us whenever you need support with your data feed management!

~Milosz / DataFeedWatch

29. Juni 2023

When things go wrong with the product feed, I need solutions fast. in my experience with other feed management platforms, you just can't get somebody on with tech support soon enough. I hate email-only support. Data feed watch has live support with real people available to readily schedule meetings and get to the bottom of the problem, or help with setup. I got masterful service from Marvin Flores. thanks DFW!

Firebelly Tea
Kanada
Etwa ein jahr mit der App
DataFeedWatch hat geantwortet 31. August 2023

Hi!
Thank you for sharing your feedback on your experience with Data Feed Watch. We truly value your insights and are delighted to hear about the positive impact our live support and real-time assistance have had on your feed management needs.

We understand the urgency that comes with product feed challenges and the importance of swift solutions. We're thrilled that our live support with real experts like Marvin Flores has met your expectations. Providing a seamless experience when it comes to managing your shopping feed is our top priority.

Thank you for choosing Data Feed Watch and recognizing the benefits of our live support. We look forward to continually serving you with excellence.

~Milosz / DataFeedWatch

15. März 2022

Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app today and will figure something else out.

Deck & Rail Supply
Vereinigte Staaten
3 monate mit der App
DataFeedWatch hat geantwortet 22. März 2022

Hello,
We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch.

Our team has checked your feed for any issues, and everything seems to be working as it should from our end. However, we suspect that the issue you had is connected to the microdata coming from your Shopify wstore hich may be interfering with the data from our feed file.

Would you like to give DataFeedWatch another try? If so, we’d be happy to conduct a free feed review to make sure everything is working properly and all your concerns are addressed. Please don’t hesitate to reach out if you’re interested.

~Milosz / DataFeedWatch

12. April 2022

This app offers amazing layers and depth! It allows you to fully manage your feeds, especially Goole Shopping, with endless automation capabilities. Not going to lie, there is a steep learning curve, BUT they offer free courses to get up to speed, AND they have some of the best customer service on the market that's available LIVE via chat (none of this email back & forth). If you're serious about controlling your product feeds, get this app.

Xena Workwear
Vereinigte Staaten
6 monate mit der App
DataFeedWatch hat geantwortet 18. April 2022

Hi! Thank you so much for your great review! Indeed, understanding data feed is not an easy ride, but with proper guidance, you will be able to learn fast how to cleverly manage them. If you run into any problems, you can visit our Help Center, ebooks section, or blog, where you will find many valuable materials to help you get more familiar with data feeds. I don’t have to add that you can always count on our support ;)

~Ewa/ DataFeedWatch

1. Mai 2023

Their app is definitely helpful in improving the effectiveness of Google ads, as it allows Google to better understand our products and presents clear tables for us to input information. Additionally, as a beginner, Marvin helped me understand the entire working principle through online meetings and provided a concrete case as a teaching example. Pawel has also set up an initial feed for Google, which is really great. I applaud their professionalism and customer service.

Diamonds-Home-Furniture
Australien
Etwa 9 stunden mit der App
DataFeedWatch hat geantwortet 19. Mai 2023

Hello!
Hi! Thanks for your excellent rating!. Classic Marvin- he always does his best whenever our customers need help!
Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us.

~Milosz / DataFeedWatch

Bearbeitet am 28. Dezember 2022

This is a powerful tool but has become very expensive if you have lots of products. We have used the product for a number of years and it does a great job in helping you craft a product list for each channel. Unfortunately in the last years the software changed its pricing strategy and charges by product which has increase the cost to a point beyond its value to our business. So the app is really good at what it does but penalizes sites that have lots of products. .

Oak Lane Studio
Vereinigte Staaten
Fast 4 jahre mit der App
DataFeedWatch hat geantwortet 18. Januar 2023

Thank you for your review. We are sorry that you are not completely satisfied with our services. However, I would like to inform you that our pricing policy has not changed for 2 years and we have always collected fees for additional products, which is clearly indicated in our price list.
It is not a penalization - there are many different plans to choose from with different limits when it comes to the number of products.
We hope you will still stay with us. If you have any questions, do not hesitate to write to us - we will be happy to help.

~Milosz / DataFeedWatch

4. Juli 2022

Actualmente utilizamos esta aplicación para la gestión y optimización de catálogos en las diferentes plataformas con las que trabajamos (Google, Facebook/Instagram, Bing, Tik Tok, etc). La interfaz es muy sencilla y también las posibilidades que ofrece, ajustándose a las necesidades de nuestro negocio. El sistema de soporte ha sido muy positivo, el responsable nos ha ayudado en todo el proceso, acompañándonos en la implementación de los catálogos hasta dejarlos totalmente optimizados, mostrando siempre disponibilidad y rapidez en la respuesta.

SINGULARU
Spanien
Mehr als 3 jahre mit der App
DataFeedWatch hat geantwortet 6. Juli 2022

Hola! Muchísimas gracias por tu reseña! No dudes en ponerse en contacto con nosotros cada vez que necesites ayuda, tanto con la optimización como con la gestión de tus feed de datos ;)

~Ewa/DataFeedWatch

15. März 2022

Their terrible customer service can be very dangerous to your business. I've attempted to get a response for nearly 2 weeks now and my Google Shopping products are at risk of expiring because they don't seem to even look at my emails to them. I've contacted them through their support email address numerous times, through Shopify support numerous times (who forwards requests to them), and still NOTHING. Beware - If there are any problems that come up out of nowhere such as I'm dealing with, they are of no help and you risk losing your Google shopping feed because of it.

Chummy Tees
Vereinigte Staaten
Etwa ein jahr mit der App
DataFeedWatch hat geantwortet 22. März 2022

Hello,
We’re disappointed to hear that your experience using DataFeedWatch didn’t meet your expectations as we take our Support services very seriously.

As soon as your issue was reported, a ticket was created with high priority.

With that being said, we’re currently in touch with Shopify’s support team in order to make sure everything is working fine with API connection. We'll be sure to get it sorted for you as soon as possible and keep you updated once a solution is found. In case of any further questions or concerns in the meantime, please don’t hesitate to reach out to us and we’ll be happy to be in touch.

~Milosz / DataFeedWatch

15. November 2022

Best customer service / support I've ever experienced. Paweł was extremely helpful and generous with his time. First time I've bothered to write a review for an app, thanks to him. The app is actually easy to use so you don't necessarily need support, but it's amazing to know that should any questions or concerns come up, they are there for you and respond almost instantly. Before installing Datafeed Watch, I was having issues with my product data not syncing correctly to Facebook and Paweł was on a screenshare with me and walked me through everything until we fixed it.

LED Esthetics
Vereinigte Staaten
4 tage mit der App
DataFeedWatch hat geantwortet 25. November 2022

Hi! Thank you very much for your nice words :) Please remember: whenever you come across an issue, you can always count on our Support Team :)

~Milosz / DataFeedWatch