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DFW is a great app. We started using this to create our feeds for Google shopping ads after finding out how limited the information was that the Shopify integration was providing. The app is very intuitive and fairly straight forward to set-up. When you do find yourself stuck... the support is quick to respond and very helpful. Thank you DFW!
*Update - The app continues to provide excellent product and support. Joan has been very helpful in our upgrading and correcting errors I have made. Thank you, Joan!
Thank you for your nice review! We are happy to hear that you are having a good experience with our data feed management solution. If you want to explore more about Shopify Integration, google ads, and DataFeedWatch, visit our blog. I am sure you will find something interesting for you :)
~Ewa/ DataFeedWatch
Customer support stepped in right away with good communication and resolved my issue. Overall the app is excellent, very efficient and saves time. Very good value.
Hi there,
Thank you for sharing your feedback with us. We sincerely apologise for the frustration this situation has caused.
We want to assure you that the account in question has been closed, and you were not charged for it, nor will you be charged in the future. Our team is in touch and actively investigating how this occurred. We’re committed to identifying the root cause to ensure this doesn’t happen again.
Your experience is important to us, and we’re here to help if you have any further questions or concerns. Please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
Data Feed Watch is super easy to use and really helps keep my shopping feeds organized and running smoothly!
Vi har brugt Datafeedwatch ligesom vi skiftede fra Woocommerce til Shopify.
Utrolig nem sætte op.
De små ting jeg ikke selv kunne løse, blev afhjulpet af supporten på under 10 minutter.
Klasse værktøj og support!
Chris was super-duper patient and resolved my feed issue quickly!
Very helpful app and great support.
Great app and fast & friendly support.
Hi!
We're so glad to hear that you've received friendly support from our team. Your recommendation means a lot to us.
~Natalia / DataFeedWatch
I had a fantastic experience with DataFeed Watch, and their customer care truly exceeded my expectations. The support team was incredibly helpful, providing prompt and insightful assistance that resolved my queries seamlessly. Their commitment to customer satisfaction reflects positively on the overall quality of their service, making DataFeed Watch a reliable choice for anyone seeking effective data management solutions
Hi!
Thank you for sharing your fantastic experience with DataFeed Watch! We're thrilled to hear that our customer care exceeded your expectations. Your kind words about our commitment to customer satisfaction and the overall quality of our service mean a lot to us.
If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
~Milosz / DataFeedWatch
Great experience with the support team. Casper answered my questions immediately and was a pleasure to deal with. 5 stars!
I uninstalled the app 2 months ago, and they keep charging my card! I don't see an option to stop it since it's no longer installed
Hi there,
We sincerely apologize for the delay in processing your refund.
While we strive to address all requests as quickly as possible, your refund was processed two days after your request. Unfortunately, the timing coincided with the holiday period, which caused a slight delay.
We understand your concern regarding the charge after uninstalling the app, and we agree that this situation should not have happened. This must have been frustrating and we regret that your review was posted before we could complete the refund process.
Thank you for sharing your feedback with us. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
