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Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.
The undisputed best feed tool out there. We have tried almost every tool out there and nothing comes close to DFW. The integration is seamless and the ability to write rules makes sure any new products will turn up in your feeds the way you want it to be. Their support is also top notch. A lovely gentleman called Ivan even went as far as to rewrite our janky regexp code to improve it. Absolute rockstars.
Grundsätzlich ist datafeedwatch eine mächtige Lösung für Marktplatz Listings.
Folgendes stört:
- Ebay-Anbindung erst ab Tarif "Merchant".
- Uploads nur per (S)FTP. Bei Ebay ist zumindest derzeit kein FTP-Setup möglich (Entwicklerzugang benötigt. Es erscheint beim Setup dauerhaft die lapidare Meldung, man solle es später versuchen). Wäre mit API-Anbindung zumindest bei kleinen Beständen wesentlich angenehmer.
- Keine HTML-Vorlagen für bestimmte Marktplätze (Ebay) hinterlegbar.
- Keine Bestellsynchronisation Marktplatz <-> Shopify möglich. Hier bräuchte es wieder separate Lösungen.
- Für kleine Shops teuer
Data feed Watch has truly been a game-changer for our business. We have been struggling for a while to our product feed up and running and with Data feed it's just a 2 click away. The platform is incredibly user-friendly. The intuitive dashboard provides a clear overview of our review metrics.
But the one thing is standing out the most! Their CUSTOMER SERVICE! It's EXCEPTIONAL! You can be an analphabete and you still will be able to export your product with their help. Top notch customer service hands down!
Hi,
Thank you for sharing! It's great to hear that DataFeed Watch has made managing your product feed so easy with just a couple of clicks. The intuitive dashboard sounds fantastic.
It's reassuring to hear that we provide such helpful support. Thanks for your review!
~Natalia / DataFeed Watch
The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.
The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.
Hi,
Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!
~Natalia / DataFeed Watch
Data Feed watch has been an amazing tool for us. We've been using it for all 4 of our stores and a variety of platforms. And their support team has been incredibly helpful. Ivan has sorted any issue we've faced with speed and efficiency. Highly recommend.
Thank you for the feedback! Your recommendation means a lot to us! l'll be sure to pass your kind words on to Ivan and the support team. Highly appreciated!
~Natalia/DataFeedWatch
DataFeedWatch is a powerful app that's surprisingly easy to use. Even though it offers a lot of functionality, I was able to set it up and optimize my feeds without any problems. The support team is also great – they're always available to answer questions and offer guidance.
Thank you for sharing your review! We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.
~Jamie / DataFeedWatch
So far so good! We've only been using DFW for a couple of weeks but the capabilities are impressive and the support was very helpful (Magdalena (support) and Marvin (onboarding) were both great).
It can be a little overwhelming at first if you don't have a background in data but once you get it, it's a great tool.
Thank you for your feedback and choosing DataFeedWatch! We've passed on your kind words to Magdalena and Marvin. We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.
~Jamie / DataFeedWatch
Super service on the chat if you run into an issue, and needs help with the setup. The interface and the documentation for setting up more advanced feeds is not a 100%, but the seems as the feeds are running well always.
Hi!
Thank you for your feedback! We're glad to hear that you've had a positive experience with our chat support. If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us.
~Milosz / DataFeedWatch
Cancelled my subscription prior to my free trial ending and I keep getting charged on my credit card.
I received a refund after following up but was advised that I needed to cancel my DataFeedWatch Account and not just delete the app from your Shopify account which was not clear initially.
Hi!
Thank you for sharing your experience, and we apologize for any confusion caused. We're glad we could resolve the billing issue for you and provide a refund. Your feedback is valuable, and we'll work on improving our communication regarding the cancellation process to ensure clarity for all users. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
~Milosz / DataFeedwatch