Recensioni (341)
Restringi
-
In base alla valutazione
The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.
The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.
Hi,
Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!
~Natalia / DataFeed Watch
Data Feed watch has been an amazing tool for us. We've been using it for all 4 of our stores and a variety of platforms. And their support team has been incredibly helpful. Ivan has sorted any issue we've faced with speed and efficiency. Highly recommend.
Thank you for the feedback! Your recommendation means a lot to us! l'll be sure to pass your kind words on to Ivan and the support team. Highly appreciated!
~Natalia/DataFeedWatch
DataFeedWatch is a powerful app that's surprisingly easy to use. Even though it offers a lot of functionality, I was able to set it up and optimize my feeds without any problems. The support team is also great – they're always available to answer questions and offer guidance.
Thank you for sharing your review! We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.
~Jamie / DataFeedWatch
So far so good! We've only been using DFW for a couple of weeks but the capabilities are impressive and the support was very helpful (Magdalena (support) and Marvin (onboarding) were both great).
It can be a little overwhelming at first if you don't have a background in data but once you get it, it's a great tool.
Thank you for your feedback and choosing DataFeedWatch! We've passed on your kind words to Magdalena and Marvin. We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.
~Jamie / DataFeedWatch
Super service on the chat if you run into an issue, and needs help with the setup. The interface and the documentation for setting up more advanced feeds is not a 100%, but the seems as the feeds are running well always.
Hi!
Thank you for your feedback! We're glad to hear that you've had a positive experience with our chat support. If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us.
~Milosz / DataFeedWatch
Cancelled my subscription prior to my free trial ending and I keep getting charged on my credit card.
I received a refund after following up but was advised that I needed to cancel my DataFeedWatch Account and not just delete the app from your Shopify account which was not clear initially.
Hi!
Thank you for sharing your experience, and we apologize for any confusion caused. We're glad we could resolve the billing issue for you and provide a refund. Your feedback is valuable, and we'll work on improving our communication regarding the cancellation process to ensure clarity for all users. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
~Milosz / DataFeedwatch
Data Feed Watch has a nice interphase, easy to use and very flexible. The customer support team is always ready to help you within minutes. Maria from the support team helped me look through the feed and figure out why Google Mechant Center was giving me errors. It's all sorted out now and I couldn't be more pleased!
Hi! Thank you so much for taking the time to share your positive experience with Data Feed Watch! We are delighted to hear that you find our interface user-friendly and flexible.
We're thrilled that Maria could help you navigate through the product feed and resolve the issues with Google Merchant Center. We truly appreciate your kind words and are grateful for the opportunity to assist you.
If you ever have more questions or need further assistance, please don't hesitate to reach out.
~Milosz / DataFeedWatch
DataFeedWatch has been an invaluable asset in managing our store's complex feed requirements, streamlining the process and ensuring data accuracy. Marvin's exceptional support has been instrumental in ensuring everything runs smoothly, providing expert guidance and quick resolutions whenever needed.
Hey!
Thank you for your glowing review! We're delighted to hear that DataFeedWatch has proven to be an invaluable asset for managing your store's complex feed requirements.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and the opportunity to contribute to your store's success.
~Milosz / DataFeedWatch
Our agency started using this software then we saw significant amount of increased revenue on our shopping ads. This app has literally everything you need about optimizing the product feed!
Hello,
Thank you for sharing your feedback regarding your experience with DataFeedWatch. We're thrilled to hear that using our app has led to a significant increase in revenue for your shopping ads.
If you ever have more questions, need further assistance, or want to explore additional ways to maximize your product feed optimizations, please don't hesitate to reach out. We're here to support your continued success.
Thank you for choosing DataFeedWatch, and we're delighted that we could contribute positively to your agency's results.
~Milosz / DataFeedWatch
The best app for handling your feeds. The customer support team is out of this world. They are so knowledgeable and will help you fix issues even if its not coming from their platform. I was having a feed issue and he was able to track it down to Google and helped me fix the issue over there. 10000000% recommend if you need help managing your feeds
Hello,
Thank you for sharing your feedback about DataFeedWatch. We're thrilled to hear that you consider our app the best choice for managing your feeds.
If you have more questions, encounter further challenges, or simply need guidance on managing your feeds, please don't hesitate to reach out. We're here to support you every step of the way.
~Milosz / DataFeedWatch
