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A little complicated and the support is a little light but this app does it's job each and every night and is critical to our business success. No other app of it's type is as flexible or easy to build custom feeds from.
Hey,
Milosz from the DataFeedWatch team here :)
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. The Support Team will contact you again soon.
Is there something else that we could do to turn this 3-star rating into a 5-star rating?
Great App - it does all the mundane tasks of putting naming parameters to various ecomm platforms quick and easy. Emanuele was helping me to set it and he was extremely helpful, pleasant to work with and v. knowledgable.
Hi! Thank you for your review and nice words about our own Emanuele! Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us!
~Milosz / DataFeedWatch
This app has been a big help for us, particularly with creating a tailored Facebook feed. Andy was able to generate a custom script for us and ultimately find the solution we've been longing for. Very happy with the results!
Hi, thank you for your review and the nice words about our own Andy! He's a true data feed ninja! Don't hesitate to reach out. Also, you can find out more about data feed optimization on Facebook on our blog!
Ewa/DataFeedWatch
The app works well. there is a learning curve to getting everything set up properly to run google shopping ads, however, support is very helpful in getting everything working quickly and troubleshooting any errors that come up.
Hello! Thank you so much for your great rating! Managing Google Shopping Ads is not an easy ride. That’s why dealing with obstacles that might come up during the optimization of the ads is a core priority of our Support Team. Many thanks for appreciating their efforts :)
~Ewa/ DataFeedWatch
Great app & support. I needed an automated solution for my dynamic feed to Google Merchant Centre & the app does the job tremendously well. There support is exemplary & they make sure everything is set up and working correctly.
So grateful for the customer support on Data Feed Watch. I contacted support via their website chat (I use the "Shop" plan) and Andy was happy to talk me through how to change certain settings. Very happy with the app overall. Thanks DFW!
Hello! Many thanks for your great words. Customer experience is very important to us, therefore we are more than happy to hear the words you shared. Don't hesitate to reach out to us, any time you need assistance :)
~Ewa/ DataFeedWatch
I've used this app for 6ish years across 2 companies that I've managed growth for. They have always have great support and are very helpful. Plus, they continue to enhance their offering, and they are are great value at the prices they offer.
Hi, thank you so much for your nice words. Your feedback is precious for us to improve. We're happy to see that we've got such loyal clients. Count on us anytime you need support with multiple data feed management!
Ewa/DataFeedWatch
Extremely powerful and amazing support. Data Feed Watch is capable of doing a ton of complex manipulation to our product data before sending the data. The team has been extremely helpful supporting us every step of the way. Would recommend it.
Hello! Thank you so much for your review and for recommending us! We’ll always be happy to help you, so don’t hesitate to reach out to us anytime you need!
~Ewa/ DataFeedWatch
Servizio clienti fantastico, Matteo è sempre presente per qualsiasi dubbio. In un batter d'occhio mi ha aiutato a preparare un feed personalizzato per il merchant e facebook.
L'app funziona molto bene ed è facile da utilizzare.
Super consigliata.
Marvin from the DFW team really helped me out here with my feed set up. There were complicated rules we had to set up to include the correct titles and GTINs and he saved me hours of time. The product is great their customer service is even better!
Hi! Thank you so much for your review :) We are more than happy when our customers share their positive feedback with others! We appreciate it!
Count on us anytime you have issues with your data feed :)
~Ewa/DataFeedWatch
