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This app offers amazing layers and depth! It allows you to fully manage your feeds, especially Goole Shopping, with endless automation capabilities. Not going to lie, there is a steep learning curve, BUT they offer free courses to get up to speed, AND they have some of the best customer service on the market that's available LIVE via chat (none of this email back & forth). If you're serious about controlling your product feeds, get this app.
Hi! Thank you so much for your great review! Indeed, understanding data feed is not an easy ride, but with proper guidance, you will be able to learn fast how to cleverly manage them. If you run into any problems, you can visit our Help Center, ebooks section, or blog, where you will find many valuable materials to help you get more familiar with data feeds. I don’t have to add that you can always count on our support ;)
~Ewa/ DataFeedWatch
Their app is definitely helpful in improving the effectiveness of Google ads, as it allows Google to better understand our products and presents clear tables for us to input information. Additionally, as a beginner, Marvin helped me understand the entire working principle through online meetings and provided a concrete case as a teaching example. Pawel has also set up an initial feed for Google, which is really great. I applaud their professionalism and customer service.
Hello!
Hi! Thanks for your excellent rating!. Classic Marvin- he always does his best whenever our customers need help!
Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us.
~Milosz / DataFeedWatch
This is a powerful tool but has become very expensive if you have lots of products. We have used the product for a number of years and it does a great job in helping you craft a product list for each channel. Unfortunately in the last years the software changed its pricing strategy and charges by product which has increase the cost to a point beyond its value to our business. So the app is really good at what it does but penalizes sites that have lots of products. .
Thank you for your review. We are sorry that you are not completely satisfied with our services. However, I would like to inform you that our pricing policy has not changed for 2 years and we have always collected fees for additional products, which is clearly indicated in our price list.
It is not a penalization - there are many different plans to choose from with different limits when it comes to the number of products.
We hope you will still stay with us. If you have any questions, do not hesitate to write to us - we will be happy to help.
~Milosz / DataFeedWatch
Tetiana was extremely helpful in resolving my issue with the DataFeedWatch app. She provided prompt and effective assistance throughout our chat. Her expertise and knowledge of the app were evident as she quickly identified the problem and guided me through the necessary steps to fix it. Tetiana's communication skills were excellent, and she patiently addressed all of my questions and concerns. I'm grateful for her expertise and support, and I highly recommend her to anyone seeking assistance with DataFeedWatch.
Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support from Tetiana.
In case you need assistance, please don't hesitate to reach out to us again!
~Milosz / DataFeedWatch
Actualmente utilizamos esta aplicación para la gestión y optimización de catálogos en las diferentes plataformas con las que trabajamos (Google, Facebook/Instagram, Bing, Tik Tok, etc). La interfaz es muy sencilla y también las posibilidades que ofrece, ajustándose a las necesidades de nuestro negocio. El sistema de soporte ha sido muy positivo, el responsable nos ha ayudado en todo el proceso, acompañándonos en la implementación de los catálogos hasta dejarlos totalmente optimizados, mostrando siempre disponibilidad y rapidez en la respuesta.
Hola! Muchísimas gracias por tu reseña! No dudes en ponerse en contacto con nosotros cada vez que necesites ayuda, tanto con la optimización como con la gestión de tus feed de datos ;)
~Ewa/DataFeedWatch
Their terrible customer service can be very dangerous to your business. I've attempted to get a response for nearly 2 weeks now and my Google Shopping products are at risk of expiring because they don't seem to even look at my emails to them. I've contacted them through their support email address numerous times, through Shopify support numerous times (who forwards requests to them), and still NOTHING. Beware - If there are any problems that come up out of nowhere such as I'm dealing with, they are of no help and you risk losing your Google shopping feed because of it.
Hello,
We’re disappointed to hear that your experience using DataFeedWatch didn’t meet your expectations as we take our Support services very seriously.
As soon as your issue was reported, a ticket was created with high priority.
With that being said, we’re currently in touch with Shopify’s support team in order to make sure everything is working fine with API connection. We'll be sure to get it sorted for you as soon as possible and keep you updated once a solution is found. In case of any further questions or concerns in the meantime, please don’t hesitate to reach out to us and we’ll be happy to be in touch.
~Milosz / DataFeedWatch
Best customer service / support I've ever experienced. Paweł was extremely helpful and generous with his time. First time I've bothered to write a review for an app, thanks to him. The app is actually easy to use so you don't necessarily need support, but it's amazing to know that should any questions or concerns come up, they are there for you and respond almost instantly. Before installing Datafeed Watch, I was having issues with my product data not syncing correctly to Facebook and Paweł was on a screenshare with me and walked me through everything until we fixed it.
Hi! Thank you very much for your nice words :) Please remember: whenever you come across an issue, you can always count on our Support Team :)
~Milosz / DataFeedWatch
I used this app to manage the data feed for Google Shopping ads and it really helps a lot. Generally speaking, it works good, but it is not easy to use for beginners since it uses some different terms than usual (like mapping rather edit or change); however, their representatives (Claire, Edgars) help a lot with this. Recently we had some issues with the sale_price setup. After chatting with their customer service representative (Tetiana), I fixed the issue immediately. The inconvenience is the time difference: sometimes they are offline while I'm working. Hope they can provide 24-hour customer service.
Hi! Thank you for your rating! Yes, we all know that data feed optimization may seem overwhelming at the beginning. Whenever you have problems or find something difficult, we will be there to help you. Just contact our support team :)
~Ewa/DataFeedWatch
Our go to app for feeds - great support and excellent tool - been using for many years on magento and our migration to shopify brings the same great features and support. Really easy to use and really easy to get what you want done. Support is just perfect, helps to fix the things you know you need but may not be sure how to do. Want some complex regex weirdness to fix something - no problem, need a dumb rule to catch some odd products, you got it, how about we rewrite your product descriptions based on some atttribute rule for some spcific products that only fall in to a specific group sometimes - hold my beer.
Thank you so much for the great review! We're so happy to hear that DataFeedWatch has been a great experience.
We've been using DataFeedWatch for over a year. We have three Shopify stores connected, each with several different product feeds for different platforms. It provides the extra configuration options we need that other feed builder apps were lacking. Some of the features we find really useful are being able to append static values to product urls, using Google Sheets for custom lookup tables (for when we want to supply different product information than what we use in our Shopify store), and dynamically setting values based on product sku/name/etc. Whenever I've had a question, their tech support is very responsive (I usually use live chat, which is very convenient). Overall we would recommend DataFeedWatch to anyone looking for a robust product feed generator.