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Service is sloppy. I got cut off on a chat because "he had to go" an no feedback since... Also got hit with a 60% price increase for no apparent reason.
Hi,
I’m really sorry to hear that you didn't got a response when you contacted us, especially since we place high a value on our customer support.
We already contacted you, and I believe we helped you with your issue. Please let me know if there's anything else I can help you with.
Best,
~Milosz / DataFeedWatch
Andy was so helpful to tackle all of our custom requirements. Great tool to build custom feeds to send any catalog information to anywhere. Awesome app!!
Thank you so much for your review! We're happy that Andy was able to help you with custom feeds.
~Milosz / DataFeedWatch
We've had a great start with DataFeedWatch. Marvin has been available for questions and he put extra effort for us to structure the account as we wanted.
Hi! Thank you for your nice words :) Managing product feeds is not an easy ride. Simply reach out to Marvin, he'll always be happy to help you.
~Milosz / DataFeedWatch
Wonderful product and service. The customer service is prompt and effective. The feeds are fast and accurate. What more can you ask for. 5-Stars all the way!
Marvin has been very helpful in assisting me with much of what I had no clue about. DFW has been responsive and helpful with all my issues, I have 0 complaints.
Hi! Thank you very much for your nice words :) Please remember: whenever you come across an issue, you can always count on our Support Team :)
~Ewa/DataFeedWatch
This app is great. The support team have been amazing at guiding me through set up on more than one phone call and are always available to help. Really pleased.
Thank you for your trust and feel free to contact us if you have any questions! :-)
Flexible feed setup, seamless integration with google and bing. A tad on the pricey side but once configured I never really have to worry about our product feeds.
Hi! Many thanks for your good rating. We are happy to hear that our data feed management solution helped you with your product feeds, and you can rest assured that everything is all good.
~Ewa/ DataFeedWatch
Big fan of DataFeedWatch, Marvin from their team went above and beyond helping us set up our feed. We went through step by step and solved all of our data issues.
Hello! It’s great to hear that! Thank you for your appreciation!
~Ewa/DataFeedWatch
Marvin Flores is extremely helpful in helping us out with the setup. He explains all the features clearly and can think of problems we ourselves were not aware of!
Hello, thank you so much for your review! Friendly reminder, anytime you need assistance with resolving complex problems with your feeds, let us know. We'll be more than happy to help you!
Ewa/DataFeedWatch
Very good solution for merchants.
Turned this around from zero to feed in 24hrs.
Marvin's a legend with his onboarding process.
Also very good support.
5 stars.
Hi!
Thank you so much for your review and for using DataFeedWatch! We are glad that you have found us. We hope to continue to provide great customer support for you!
~Milosz / DataFeedWatch
