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The program has its price, but it is absolutely worth it. You can set up almost everything on your own, the interface is understandable and well structured and everything works. I have tried several tools for my feeds, but DFW is by far the best of them all. It is really highly recommended!
Hi, thank you very much for your review! If you’d like to learn more about advanced features, visit our blog; you’ll find many tips and tricks!
~Milosz / DataFeedWatch
when it comes to choosing a feed management provider, the #1 factor that helps me decide is customer support. Marvin flores, from their team went above and beyond to help me get set up, and trouble shoot big issues. It made all the difference for us in a seamless transition to datafeedwatch.
Hi! Thank you so much for your great words. Taking care of our customers is one of the core values in DataFeedWatch! We’re more than happy when our mission is being accomplished.
~Ewa/DataFeedWatch
great things are to be said about the support from data feed watch. Marvin helped me get set up and trouble shoot issues. It made all the difference. Would recommend datafeed watch to anybody as many other platforms have terrible support. 5 stars for Marvin. oh ya, the platform rocks aswell!
Hi! Thank you very much for your appreciation! Our support is doing their best to help when any feed optimization obstacle arises. UdoubtelyMarivn is an excellent proof of that :)
~Ewa/DataFeedWatch
DataFeedWatch has provided us with amazing support and helped us create our own custom feed that includes product titles, variant titles ensuring our Google Shopping campaigns are first class. I'm looking forward to suing this feed for all next channels! Thanks again Marta for your amazing support!
Basically no support. Multiple of our emails to support have been ignored.
We can't recover access to our account, and recovery emails aren't arriving at our email address. Update: After leaving a one-start review - everything was sorted. Thank you team, but this was really unnecessary. All the best.
Hi,
we're glad that we were able to help you. Thank you for your review!
Please let me know if there's anything else I can help you with.
~Milosz / DataFeedWatch
Uso DataFeedWatch da parecchi mesi ormai, e funziona veramente bene.
Il setup iniziale è stato rapido e indolore grazie al supporto di Matteo, che si è dimostrato essere davvero preparato e di costante aiuto per ogni nostro dubbio.
E' una app davvero funzionale, ed il customer care è stato impeccabile.
Grazie mille per le 5 stelle nella valutazione e per l’ottima recensione.
:-)
A big shout out to their support team (Keith). As a marketer I understand the consequences of a messed up feed. Especially, when that feed is being used in Facebook DPA ads or Google Shopping Ads. Their support team was really prompt and helped me fix the issue in like 15 minutes. Keep up the good work guys!
Thank you!
We're glad that we've been able to help you with Facebook DPA ads and Google Shopping.
We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! :-)
~Milosz / DataFeedWatch
I had two issues within the first 10 minutes of using it - usually not a good sign. When I contacted the support I was asked (by the support person!) to pay for the solution during trial. Very weird. The customer support was also not very understandable and did not really try to be helpful. Unfortunately 1/5.
Hi there,
We’re sorry to hear that your first encounter with DataFeedWatch was disappointing.
It looks like you had started the process to begin your free trial, but still needed to confirm that you’ve accepted the charges in your Shopify account. This is necessary to start every trial, but please be rest assured that we never collect any payments before the trial has ended.
We’ve been in touch and are more than happy to solve the issue you’re facing. There are a couple of solutions we can go forth with. If you’d like to give DataFeedWatch another go, please feel free to reach out to us via chat or email and we’ll get it sorted.
~Milosz / DataFeedWatch
A nice app for what it does, feed are flexible but limited then the price hike made us look elsewhere. They didn't even consider price matching to retain us so we searched and found a better app for $35 pm compared to $69. No idea why they increase cost but the price hikde doesn't support small business owners.
Hi!
Thank you for your feedback!
We wanted to assure you that the price of our services has not increased over the last 2 years.
To reduce the cost, you canpick an annual subscription and save 15%.
If you have any questions, please let us know.
~Milosz / DataFeedWatch
I needed files for Google Shopping in 3 languages and it was done in a few minutes.
I also generated a CSV file for one of our partners and it was really easy to implement it, with no IT skills.
And finally, I needed the customer service a few times and they were always prompt to answer and solved the issues.
