Değerlendirmeler (341)
Hassaslaştır
-
Puana göre
Excellent support from the team each time, using both email and the chat! Maria responded in seconds, with the exact answers to my problem, methods to implement the solutions with screenshots guidance etc. Very helpful, and saved me hours of trouble seeking and trials and errors! Highly recommended! And of course, the app IS powerful and really does the job in setting your feeds!
We sincerely appreciate your positive feedback and are thrilled to hear about your excellent experience with our Support Team, especially Maria. Providing top-notch assistance for your shopping feed needs is our priority, and we're glad that we could help you efficiently.
If you ever have more questions or require further assistance, please don't hesitate to reach out. Your recommendation is greatly appreciated, and we're here to continue offering you the best support and solutions.
Thank you for choosing our app and recognizing the efforts of our Support Team.
~Milosz / DataFeedWatch
DataFeedWatch is the best feed management app I've worked with across a number of businesses and eCommerce platforms. The features, flexibility, support and pricing can't be beat. Whenever I work on an eCom project that requires feed setup, I always choose DFW. Always a great experience working with their experts. Marvin in particular has been very helpful in answering questions to help overcome obstacles on a project with very custom setup in Shopify.
Hello,
Thank you so much for sharing your experience with DataFeedWatch. We're truly honored to hear that you consider us the best feed management app you've worked with across various businesses and eCommerce platforms.
Your recognition of our features, flexibility, support, and pricing means a lot to us. We're committed to providing top-notch service and solutions for data feed management, and we're glad that we've been able to meet your expectations.
~Milosz / DataFeedWatch
We have been using DataFeedWatch for over a year and are currently feeding 8 different channels through their app. It's an incredibly user-friendly app, which allow you to customize and automate your feed in a lot of powerful ways. Through manipulating our data so it's optimized for each channel, our CTR and ROAS have increased on all our marketing channels. Another good thing about DataFeedWatch is their reasonable pricing, their excellent and swift customer support on chat/email and the large help center allowing you to learn most things on your own. I have no second thoughts recommending this company/app for other Shopify merchants.
Hi!
Thank you so much for your wonderful feedback and for sharing your experience using DataFeedWatch. We're thrilled to hear that our app has been an integral part of your feed management strategy for over a year.
If you ever have more questions, need further assistance, or have suggestions, please feel free to reach out. We're here to support your success.
~Milosz / DataFeedWatch
DFW is a great app. We started using this to create our feeds for Google shopping ads after finding out how limited the information was that the Shopify integration was providing. The app is very intuitive and fairly straight forward to set-up. When you do find yourself stuck... the support is quick to respond and very helpful. Thank you DFW!
*Update - The app continues to provide excellent product and support. Joan has been very helpful in our upgrading and correcting errors I have made. Thank you, Joan!
Thank you for your nice review! We are happy to hear that you are having a good experience with our data feed management solution. If you want to explore more about Shopify Integration, google ads, and DataFeedWatch, visit our blog. I am sure you will find something interesting for you :)
~Ewa/ DataFeedWatch
Customer support stepped in right away with good communication and resolved my issue. Overall the app is excellent, very efficient and saves time. Very good value.
Hi there,
Thank you for sharing your feedback with us. We sincerely apologise for the frustration this situation has caused.
We want to assure you that the account in question has been closed, and you were not charged for it, nor will you be charged in the future. Our team is in touch and actively investigating how this occurred. We’re committed to identifying the root cause to ensure this doesn’t happen again.
Your experience is important to us, and we’re here to help if you have any further questions or concerns. Please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
Data Feed Watch is super easy to use and really helps keep my shopping feeds organized and running smoothly!
Vi har brugt Datafeedwatch ligesom vi skiftede fra Woocommerce til Shopify.
Utrolig nem sætte op.
De små ting jeg ikke selv kunne løse, blev afhjulpet af supporten på under 10 minutter.
Klasse værktøj og support!
Chris was super-duper patient and resolved my feed issue quickly!
Great experience with the support team. Casper answered my questions immediately and was a pleasure to deal with. 5 stars!
I uninstalled the app 2 months ago, and they keep charging my card! I don't see an option to stop it since it's no longer installed
Hi there,
We sincerely apologize for the delay in processing your refund.
While we strive to address all requests as quickly as possible, your refund was processed two days after your request. Unfortunately, the timing coincided with the holiday period, which caused a slight delay.
We understand your concern regarding the charge after uninstalling the app, and we agree that this situation should not have happened. This must have been frustrating and we regret that your review was posted before we could complete the refund process.
Thank you for sharing your feedback with us. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
