Avis (50)
Affiner
-
Par note
Bulk Ready for Pickup is a fake feature that doesn't exist
Really sorry for the frustration here. Bulk Ready for Pickup does exist, and from your support emails it looks like some confusion in how it was being used is what caused this. We replied to both of your emails the same day with instructions and haven't heard back yet, so whenever you're ready we'd be glad to guide you through it. There's also a step-by-step guide at help.dashcheckout.io/article/34-bulk-mark-orders-ready-for-pickup.
Easy for someone like me, who can't stand technology. Haha.
That's exactly what we're going for. Thanks for sticking with us for over two years, and we're always here if you need a hand.
Great customer service. They have been incredibly detailed and helpful.
This means a lot, thank you! Really appreciate you taking the time to leave a review and for providing valuable feedback to us!
Very helpful resolving my problem quickly.
Thanks so much for the kind words! Really glad we could get that sorted out quickly for you. Appreciate you being part of the Dash community.
Die App ist grundsätzlich sehr gut und erfüllt ihren Zweck
Ich nutze sie aktiv und habe sogar ein Jahresabo abgeschlossen. Allerdings gibt es ein wichtiges Problem bei Vorbestellungen:
Die von mir eingestellten Versandzeiten (z. B. 17 Tage) werden nicht zuverlässig bei jeder Bestellung angezeigt.
Bei manchen Rechnungen sehen Kunden den Hinweis korrekt – bei anderen fehlt er komplett.
Das führt zu Verwirrung, da Kunden dann nachfragen, warum die Lieferung länger dauert, obwohl die Information eigentlich hinterlegt ist.
Für Shops mit Pre-Order-Modellen ist eine konsistente Anzeige dieser Information extrem wichtig.
Ich hoffe, dass dieses Problem zukünftig behoben wird.
Thanks for sharing this feedback with us. We really appreciate you taking the time. Our support team has reached out to learn more about the shipping time display issue you're experiencing. Our team is going to look into this with you and make sure this is resolved. 🙏
Great
Thanks for the 5 stars! 🙌 We're stoked you're finding the app useful. Here if you ever need anything!
This app is great, it's crazy to me that it's not the first pre-order app on Shopify, it's much simpler and more practical than every other app I've tried.
I had trouble setting up translations but I contacted the customer service and it went above and beyond to help me.
We're delighted to hear you find our app simpler and more practical than others! 🌟 Thank you for sharing your experience and for the wonderful and thoughtful 5-star review! 🇫🇷🙏
Great app which is easy to use and excellent customer support! Thank you for the great service
This made our day! 😊 Thanks for being part of the DC family for over 2 years. Grateful to have you with us!
If you are looking for an intuitive app to help set limits for your products, DC Cart is an excellent choice. The app has a variety of ways to set limits to help serve your customers. I love that they are improving the app to support the growing needs.
Thank you for the wonderful review! Merchants like you inspire us to make DC Cart even better every day. 🙌
This app has been just what we needed for our preorders! It was able to be installed on a custom pack page and it tags at the PRODUCT level and not just the order level so even with Shop Pay and Apple Pay the customers see the preorders on their order receipts. This was clutch for us! The developer helped us figure out some work around for some of the issues like locations and messages that they didn't have a function for. Overall I've been very happy with the turnaround and experience.
Thanks for the glowing review and sharing your experience! We’re glad we could help resolve your setup issues. Your feedback drives us to keep innovating! ⭐
