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We installed Deep Lumen 1 week ago, I thought all was well, but today I noticed an issue on one of our product pages. It was going to cartsure.top. They added Cartsure code onto the header and footer of our website to steal customer information. Luckily we caught it in time and spoke with a Shopify agent. Who instructed us delete the app and how to remove the coding. Moving forward we will be careful of what we download. I thought it could be trusted since it was an option in the Shopify App store.
Hi Trendyz Apparel team, thank you for reporting this. A security concern like this matters to us, so we investigated right away.
DeepLumen does not contain, load or link to any code from cartsure.top, and our app does not edit your theme's header or footer files. Code injected into theme files usually comes from another installed app, a theme or collaborator change, or a compromised account. That's why it can seem tied to whichever app was installed most recently.
You did the right thing by removing it quickly. We've emailed you a step-by-step checklist for finding the real source, so it doesn't come back after our app is removed. We're also happy to review your theme code with you at no cost. You can reach us any time at support@deeplumen.com.
Our inventory turns over fast. AP keeps everything in sync automatically — zero dev hours since install. That's the real value for us.
I've had a great experience with DeepLumen. The AI-powered page creation is smooth and convenient, especially when you want to build professional-looking pages quickly. A useful tool with plenty of potential.
The content optimization tools have been really useful for us. I like that the app points out specific areas to improve instead of making SEO feel complicated. So far, it's been a good experience.
Nice SEO app with a different approach. I especially like the AI-ready product pages and the way it helps identify content that AI platforms may have trouble understanding.
A big catalogue, all machine-readable, no developer at any point. We are low-ticket so revenue per channel tells me nothing; share does. A real slice of our recent orders came through the AI pages. And the crawl keeps building on a catalogue nobody was reading before.
Hi Harper Chase, thanks for this great feedback! Thrilled your large catalogue is machine‑readable with zero developer support. It’s awesome to see real order share coming from AI pages alongside growing crawl traffic for your previously under‑indexed catalog.
Was worried it would mess with my storefront. It doesn't touch anything customers see — just adds a machine-readable layer underneath. Clever design.
Hi ValueCo, thank you for this wonderful feedback! Many merchants share the same concern about unintended changes to their storefront. Our core design principle is to leave your customer‑facing experience completely untouched, only adding the behind‑the‑scene machine‑readable layer for AI agents. We’re glad this thoughtful approach works well for you.
Structured data, schema, metadata all the stuff I kept putting off done automatically for every product and collection.
Hi OJ Sport, happy to hear we take care of schema, structured data and metadata automatically for all your products and collections. No more putting off those repetitive tasks!
New products are AI-readable the moment we publish them. No extra steps, no waiting. Set and forget.
Hi NEWY Supps, thank you for the great review! Auto‑enabling AI‑readability right when you publish new products is one of our core goals. Love to hear the set‑and‑forget workflow works for you.
The AI health score showed us exactly what was blocking AI agents from reading our product pages. Fixed the issues, score went from 60s to 80s.
Hi Simply Ginas Boutique, awesome to see your AI health score jump from 60s to 80s! Glad our score tool helped you pinpoint exactly what was stopping AI agents from reading your product pages.