Zapiet ‑ Tarifas Postales
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Very easy app to configure, got stuck but the online help is amazing - dealt with Rutvik and he went above and beyond!
Hey Lucia,
Thanks a bunch for trusting us; it truly means a lot! We’re really happy we could help you out. If you ever need anything down the road, don’t hesitate to reach out. We’re always here for you.
Best regards,
Rutvik
Nandita was very helpful when we experienced some issues with the app, very friendly with prompt responses.
Allan was wonderful and he was very attentive. He tried to accommodate our request and went above and beyond.
Hello Les,
Thank you so much for your lovely review, I'm always happy to be of assistance to our customers. If you need help, do not hesitate to get in touch with us.
All the best,
Allan
I had to go through the AI Chat-bot first which contradicted itself whilst try to assist, but eventually it saw sense and offered me a human to speak to.
'Nandita' was very helpful with my request. It was a simple one but the answer eluded me.
Thanks Nandita
Hello Barry,
Thank you so much for your lovely feedback! It was truly great chatting with you, and I’m really glad I could help you set up the rates.
If you ever need anything else or have further questions, please don't hesitate to reach out; I’m always happy to assist!
Warm regards,
Nandita
Sandy was absolutely brilliant. Super helpful, really easy to understand, incredibly responsive and also proactive in helping me anticipate and avoid potential issues I hadn't even come across yet. Thank you so much Sandy - you were everything I hoped to find from support after 24hrs of driving myself potty trying to figure out what I was doing wrong.
Hello Sophie and Alex,
Thank you so much for these lovely words ! It was a pleasure working with you. I'm only a few clicks away, if ever you have more questions or need assistance !
All the best,
Sandy
Jessica is super helpful and understood my questions as a novice! Great support, great app!
Thank you very much for your kind words and for taking the time to leave a review!!!
If you have any other questions down the road, please do not hesitate to send us a message.
Best regards,
Jessica
Outstanding troubleshooting and support by Jessica! Thank you for fixing my issue. Zapiet is the best!
Hi Franklin,
Thank you for your lovely feedback! I’m so pleased I could get everything sorted for you. Your support means a lot, and I’m thrilled to hear you’re enjoying our Zapiet - Rates by Zip Code!
Warm regards,
Jessica
bitty she is the one who saved my day to resolved the problem really appriciated for contacting on the time
Hi Prabhjot!
Thank you so much for taking the time to write such a lovely review. I am so glad that I was able to assist you with the issues you were facing. Please know that we are always here to help and you can always feel free to reach out to us for any further assistance.
Best regards,
Betty
The customer service I received was wonderful - I did what I could initially and when I got stuck Pavlo fixed all my issues quickly!
Hi Amy,
Thank you so much for your kind words! They've made my day. It's lovely to hear that I was able to resolve your issues quickly—please don’t hesitate to reach out if you need anything else.
Warm regards,
Pavlo
Betty was great. Super helpful and professional. Fixed our app integration just like that. Would give 10 stars if that was an option. Thanks Betty
Hi there!
Thank you for your kind words in your wonderful review. It was truly a pleasure assisting you with setting up the app. Please know that we are always here to lend a helping hand, so feel free to chat with us anytime.
Best regards
Betty
Amazing customer service, really fast response and helped me complete my task over 2 days. Highly recommended if you want to charge by weight to separate postcodes in the UK.
Hello Nigel!
I wanted to express my heartfelt thanks for your kind words and for taking the time to leave us a review! It was such a pleasure to assist you, and I'm thrilled that we could set up Rates by Zip Codes on your store for the UK!
If you need anything else at all, please don't hesitate to reach out. We're always right here and excited to help!
Thank you once again for the review; it truly means a lot to us.
Warm regards,
Leo, Angelo, and Laura
