Zapiet ‑ Tarif par Code Postal
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
Avis (147)
Affiner
-
Par note
Jessica on support team is super helpful and kind. Great app for Shopify and great support
Hi Colt,
Thank you for taking the time to leave a wonderful review (:
I'm so glad that I was able to help with our Delivery Rates by Zip Code app.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
customer service was amazing! the app was easy for me to install and offer different delivery options based on zip codes for my small business
Hi Carolina,
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Rates by Zip Codes!!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Jeanette and Stephane are always there to assist with any issue or new functionality, thank you so much!
Hi Sophia,
Thanks for taking the time to send us a review!
We were both happy to provide a positive experience with Zapiet and our support. At you can bet we'll continue to do so in the future!
-Jeanette & Steph
I cannot express how much money this app has cost us! It often switches off - as it did during BFCM because we needed to select the plan that was part of the app again for some reason! AVOID AT ALL COSTS
We’re very sorry for the trouble this caused your store, especially during BFCM. An update we deployed unexpectedly caused a few stores to appear unsubscribed even though the subscription was active. We understand how disruptive it was and we take full responsibility.
The issue has since been resolved, and we’re closely monitoring affected stores. We’re also conducting a full post-mortem to ensure this doesn’t happen again.
If you’re open to it, we’d appreciate the chance to speak with you directly and make things right.
Jessica is such an amazing customer support agent! Thank you, thank you so much for all the help! Truly appreciated!!
Hi Vanessa,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Zip Code app!
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Clunky. Not very straight forward. Support turnaround not quick as company help is on the other side of the world. Could be better.
Hi,
Thanks for sharing your feedback - I was sorry to hear that you weren't satisfied. I checked our communications with you, and found you had some initial setup configuration issues.
We have support team members in your timezone, and would be happy to assign someone to guide you through the setup if you would like to give the app another go in future!
Best wishes,
Bogi
Assistant Support Manager - Zapiet
Customer service is always top notch
Thank you! 😊 We truly appreciate your support and are always here to help with Rates by Zip Code! 🚀
Manual was very helpful and managed to fix the issue I was having straightaway!
Hi there!
I'm glad we were able to fix the issue, the details you provided helped me troubleshoot faster. Glad we could help get your rates set up in your store!
Thanks for believing in us! (:
Manuel
Sebastian was super helpful in getting to the bottom of my issues!
Hey Molly!
Thanks for taking the time to write a review!! It was my pleasure to help you set your delivery dates.
I hope you and your family have a great holiday season (:
Cheers!
Manuel & Sebastian
El soporte de Zapiet es el mejor de todas las apps que he probado en los últimos 10 años con Shopify. Sus técnicos no solo son amables, dominan la herramienta y solucionan en tiempo. Jeannette me dio seguimiento incluso fuera de su horario de oficina, excelente comunicación, profundo conocimiento del app y su implementación.
Muchas gracias por tu reseña, Tatiana. Ha sido un verdadero placer ayudarte con la configuración de Zapiet - Rates by Zip Code en tu tienda. Recuerda que estamos a tu disposición para cualquier cosa que necesites.
