Depict: Search & Merchandising
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A great app for anyone who wants full control over their collection layout. The sorting options are a game changer – especially the ability to push Out of Stock products to the bottom automatically. Highly recommend!
We rarely do demos, but this app requires one! Looking forward to meet Depict Team
We’ve been using this app since November, and we couldn’t be happier with it. It has significantly improved how we operate and enhance our store on a daily basis.
The interface is very user-friendly, and the range of features gives us a lot of flexibility to experiment and optimize. The product keeps getting better over time, with regular updates that clearly reflect user feedback.
Also, the support team is outstanding, always quick to respond and very helpful whenever we reach out.
Definitely recommend giving it a try!
We've been using this app for a while now, and it has transformed the way we run our store. The interface is clean and intuitive.The features are very well-designed, efficient, and keep evolving to meet our growing needs. New functionalities are released regularly and the team is really listening to their users and constantly improving the product.
Highly recommended!
Merci beaucoup - it's been a pleasure seeing how creative you've been with your collection layouts!
We chose Depict as our merchandising solution, and we’re extremely satisfied with it. Its intuitive interface makes it easy to manage merchandising, whether through drag & drop or automated rules.
One of Depict’s greatest strengths is the responsiveness of their team: they’re always attentive to our needs and consistently offer tailored solutions and new features to enhance the app.
Thank you for the kind words! Our team lives to serve 🙌
App is having issues with pushing new collections. Their support chat button does not work. Their onboarding team cancels their meetings at the last min. I am paying a good amount of money for an app that seems to be hardly functioning and has no support.
Thank you for sharing your feedback, and I’m really sorry to hear about the frustration you’ve experienced. That’s certainly not the experience we want anyone to have.
Regarding the onboarding meeting, it unfortunately had to be rescheduled due to an emergency conflict on our side. A rebooking link was sent so we could find a new time as quickly as possible, but I completely understand how last-minute changes can be frustrating especially with a limited time frame due to the timezone difference and I apologize for the inconvenience this caused.
We also want to make sure the issues you mentioned are resolved promptly. We are here to help and would appreciate if you could email more specifics of the issue to us at support@depict.ai. We’d really appreciate the opportunity to look into these with you and get everything working as expected.
Thank you again for your feedback. It helps us improve and we’d love the chance to make this right.
Hello,
We’ve just installed the app, which looks great, but we’re experiencing a few bugs. We’ve also tried reaching support through the live chat during the available hours, but it doesn’t seem to be working, we haven’t been able to reach anyone for several days.
Could you please provide us with an email address to contact your support team?
Thank you.
Hello, and thanks for flagging this.
Really sorry about this issue.
This definitely should not happen. Our support team is available and normally responds quickly, so something seems off with the live chat for your store. Please email us me at axel@depict.ai and I will help you right away.
Thanks for your patience, and we will get this resolved fast.
/Axel
Super user friendly app that will change your life for merchandising on Shopify. On top of that, the Depict support is super helpful and efficient.
Thank you! It's been great to work with you so far 🙌 /Alex
Been using Depict for about a month and loving how easy it is to set automated rules and pins for collection merchandising. This is going to save us tons of hours next year in merchandising. And for the cost...it's a no-brainer.
La aplicación se ve muy bien, sin embargo no hay ningún tipo de soporte. Por lo que no pude implementarla, porque hay cosas que no pude hacer. Una lastima porque de tener soporte sería increible.
Hola, lamentamos mucho que hayas tenido estos problemas. Contamos con soporte técnico, pero seguramente hubo algún malentendido. Nos ponemos en contacto contigo de nuevo para solucionarlo. Si no recibes nada, envía un correo electrónico a support@depict.ai.
Super intuitive, slick tool, brilliant for curating collections & automating the curation of a larger number of collections in one go. The grid linking functionality is also very unique
